FedEx is looking to give its recipients peace of mind, and it is by taking photographs when delivering a package, and it also doubles as a security measure for proof that their staff already came through. There are some disputes regarding packages, including damaged goods, wrong delivery addresses, and issues with the delivery staff.
These photos will hold proof and help those with complaints in the company.
FedEx: Photograph Proofs for Delivery Drop-Offs on Homes
(Photo : Spencer Platt/Getty Images)
NEW YORK, NEW YORK - DECEMBER 06: A FedEx truck makes deliveries on December 06, 2021 in New York City.
FedEx announced in a press release that it has a new delivery system for when it arrives at residential or commercial areas, and it would snap photos of proof that will tell if a package is dropped off safely. The company said that they are the first company to do this for the region, which will help assure the public with their packages.
The delivery proof is something that e-commerce platforms and merchants have been asking for from the company, and now, they are fulfilling the wishes through its delivery partners. Upon arriving at one's home, the delivery personnel would take an image of the package along with identifiable parts of the house like delivery addresses or the porch.
FedEx is Only Testing These Now, Soon for All
According to The Verge, FedEx is only testing the setup now, and it will not be happening for all deliveries yet, as it is available in certain regions and places at the moment. However, the company said that they would soon adopt this for most of their deliveries, which would help the public get assurance of their delivered packages, especially those left on the porch.
FedEx and its Deliveries
FedEx is not letting the test of time affect its services, as the company is already focusing on upgrading the current fleet it has roaming around different areas. One of its latest upgrades is the self-driving trucks that will bring the packages and deliveries to users' homes without the need for drivers to bring them to them.
Apart from self-driving trucks, the company also invests in autonomous aircraft that will deliver goods from one location to an overseas sorting center that the company needs. It would avoid the need for waiting on pilots that will handle airplanes and match its schedules to the company's deliveries in partnership with Elroy Air.
However, this new approach of the company seems somewhat archaic or old school, especially as there are driverless and contactless approaches to its deliveries at the present. Proof of delivery is essential, especially as there are claims regarding missed drops of stolen goods, and it would avoid FedEx a long process for the return or refund of these items.
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Written by Isaiah Richard
