HeadSpin - Optimize User Experiences With Deeper Insights Into App Performance

Delivering flawless user experiences on digital platforms can often be complex and faced with a series of challenges. However, the increasing customer demands and brand competition across the market urges businesses to deliver seamless, personalized experiences for their end-users to enhance customer engagement and retention. 

Assisting enterprises to deliver optimal digital experience is HeadSpin throughout the application lifecycle.

What is the HeadSpin Platform?

The HeadSpin platform is an industry-first AI testing and Dev-Ops collaboration platform, enabling development, QA, operations, and product teams to ensure optimal mobile, web, audio, and video experiences across the entire app lifecycle. 

HeadSpin is an efficient platform for product managers, SREs, developers, QA/ release engineers, and support professionals across multiple industry sectors like the banking and financial sector, telco, automobile, and many other diverse use cases.

Benefits of the HeadSpin Platform

The key benefits that HeadSpin brings to your plate include:

• Increased ROI: By improving the user experience and customer engagement, HeadSpin drives revenue for organizations.

• Easy customization: the add-on enterprise products, including AV platform, regression Intelligence, Create Your Own Lab, and NimbleApp code profiling, it is easy for enterprises to utilize the required modules as per their precise needs.

• Decreased costs: HeadSpin allows to accelerate development cycles with intelligent automation in test and production. With the platform, you can test your app quickly on any device and reduce costs and time to market.

• Easy integration: Integrating HeadSpin into CI/CD workflows is an easy and seamless process simplifying to begin performance testing pre and post-release.

■ HeadSpin can be integrated with a wide array of automation frameworks that include:

• Appium

• Selenium

• Xcode

• XCTest

• Android Studio

• Flutter and many more

■ The range of CI/CD where HeadSpin can be integrated seamlessly are:

• Jenkins

• Azure

• GitHub

• GitLab, and many more

The Primary Solutions

HeadSpin platform is a top-notch solution for the four primary areas:

• Mobile app testing

• Cross-browser testing

• Performance optimization

• Experience monitoring

How does HeadSpin simplify testing?

The comprehensive HeadSpin Platform extends its capabilities to drive mobile app testing and cross-browser testing. 

Mobile app testing

HeadSpin enables you to remotely test and debug your mobile and browser apps on thousands of real devices across the globe. 

You need not rely on simulations and execute mobile app testing on real networks utilizing actual devices on their Global Device Infrastructure. 

With HeadSpin, conduct tests on concurrent iOS or Android devices without facing any slowdown. 

Cross-browser testing

With HeadSpin, one can remotely run cross-browser tests and quickly identify multiple bugs before they impact customers. Further, this platform's cross-browser testing capabilities allow seamless automation of Selenium tests, accelerate development up to 10 times, test browser compatibility, and much more in a secure, reliable, and scalable environment.

How can you improve your app's performance with HeadSpin?

HeadSpin's AI capabilities enable you to get a better understanding of the underlying issues in the user's data. Be it the visible issues like page loading, loading animations, responsiveness, low quality, or the root cause issues and hidden signals like code, graphics and CPU, Disk I/O, network calls and DNS, battery, HeadSpin allows you to fix all of these issues, offering you unparalleled visibility into your app's performance. 

With HeadSpin, customers have enjoyed unprecedented outcomes of:

HeadSpin allows you to execute mobile app performance analysis and optimize digital experiences with its performance testing capabilities by detecting and resolving performance issues across the entire user journey on apps, devices, and networks. 

The platform allows you to continuously monitor and optimize the quality of experiences with its mobile app performance testing insights.

It offers experiences specific KPIs for audio, video, mobile and more, KPI correlation across multiple apps and touchpoints, and custom-defined interaction KPIs for your app.

The HeadSpin Global Device Infrastructure offers actual, real-world data that eliminates any ambiguity from all the devices, networks, and locations. With HeadSpin, one can gain real-world data from hundreds of locations, devices, and real SIM-enabled devices and can be deployed seamlessly on mobile carriers and WiFi networks.

How does the HeadSpin Platform Work?

The HeadSpin Digital Experience Insights Platform is built on top of the global device cloud. The test devices are deployed in HeadSpin's proprietary appliance and are connected to servers inside secured containers, positioned across 100 different locations in 70 different countries.

HeadSpin supports various deployment models that can be on-premise, allowing customers to use devices in their current location, HS cloud, or Bring Your Own Device model that allows customers to bridge their devices to HS cloud by this appliance. 

Customers can access devices through the remote-control UI or debug bridge, or they can interface devices via automation. 

The data platform collects this extensive data from real devices across multiple global locations, running on local networks.

The collected data is analyzed leveraging various ML algorithms in the platform to perform different analyses like issue detection, root cause analysis, regression intelligence, and much more.

The HeadSpin data platform provides various ways of interacting with the data that includes PostgreSQL data pipeline or Replica Database, which enables customers to ask spec questions, view dashboards and attain actionable insights and alerts for critical KPIs.

Glancing at how the HeadSpin platform looks

• Remote Control

One of the primary modules on the platform is the remote control that comprises

• Host List Tab - As you first open the Remote tab, this shows the list of locations where you have access to mobile devices currently. Every row on the page represents a host, and hosts are categorized into regions.

• Device List Tab - This takes you to the device list area, where you can find all the devices that are available to you. Once a device is selected, it is added to your device tray in the controller view.

• Remote View Tab - This is the space where you interact with real mobile devices.

• Performance sessions

This comprises the list of all the recorded sessions, and each session contains a large volume of insightful data around userflow and also the waterfall UI and burst UI. 

• With the Waterfall UI, you can observe the basic session information that shows which device it is, its location, and the network used in the project info section. You can play/pause the session in the Waterfall UI section of the platform and leverage a large number of time series, where each time series measures a particular attribute of a session such as a frame rate, screen rotation, video quality metrics, memory, and many more. Though data is vital, it is often excessively voluminous. This is where HeadSpin realizes your need to quickly identify the root causes and resolve them, for which it uses its AI-enabled issue system that identifies and prioritizes the issues. 

• Burst UI offers the analytical interface to explore your network and app data to identify and fix the app issues.

• Performance monitoring

Performance monitoring in the HeadSpin Platform offers insights into the list of userflows.

• Dashboards

Of many, one of the most interesting functionalities of the HeadSpin platform is its capability to build multiple dashboards for offering high-level metrics, detailed information on different tests, and so much more. 

A recent addition to the HeadSpin capabilities is the integration of Grafana Dashboards that offer interactive visualizations. 

Why should you consider choosing HeadSpin-the uniqueness of the platform

If you want to deliver the best user experience and evaluate how your application works along with the crucial performance KPIs, HeadSpin can be your right solution partner.

Following are some of the unique factors that make HeadSpin edge:

• Easy to deploy anywhere with HeadSpin's purpose-built patented appliance, which is secure and portable

• Hosted on-demand infrastructure that is deployed globally in 70 plus countries or 100 plus locations

• Supports real SIM-enabled devices, real locations, and real networks (not simulations or emulators)

• Supports several browsers and device types

• Native Appium/Selenium support with no script modifications or vendor lock-in

• Computer vision-based KPIs for measuring digital experiences and audio or video QoE

• AI-enabled actionable insights into mobile and web app performance

• Reference-free video MOS and spinner detection based on supervised learning ML models

Conclusion

Bringing to the table its comprehensive functionalities, HeadSpin serves as the key to achieving flawless digital experiences for end-users. Its capabilities for driving test automation and APIs, performance, QoE and machine learning, and insight-to-actions features make HeadSpin the go-to partner for all the testing needs to deliver the required digital experience.