Apple's iCloud, App Store And Other Online Services Now Back In Business After Widespread Outage
Apple customers sigh with relief as the company's internet services are back in business after recurring outages were reported for two days in a row.
Clients had complained that iOS and Mac App Stores, iTunes, Apple TV, iCloud and Volume Purchasing Program were unresponsive or glitchy on June 2 at around 12:45 p.m. Pacific Time, with the issues repeating on June 3, as well.
Apple did admit the problem on its system status webpage, where it first acknowledged that "some users" saw an interruption in services.
During an update, the company listed a number of iCloud-connected products affected by the list of unavailable services.
One day prior, users complained about connectivity issues when accessing their iCloud Music Library. Some of the them encountered "Unable to connect to iCloud Music Library" error messages when they were trying to stream tracks. For others, the process of authentication on Apple Music posed problems.
A few users even witnessed their music libraries simply vanish from the Cloud.
One of the problems was traced to Apple's purchasing system. A slew of AppleInsider readers said error messages popped up while they attempted to get into the App Store and iTunes. Those who wanted to buy an item via iTunes got a popup that said "The iTunes Store is unable to process purchases at this time."
Different error messages, such "Unable to connect to iTunes purchases" were reported.
The company fixed the issues before 3:30 p.m. Pacific Time, but did not make any official statement regarding the nature or cause of the services outage.
At the time of writing, all Apple services are functional and running properly.
Apple recently faced some hard times in the software field, as its iOS 9.3.2 update bricked a significant number of iPad Pros. The problem was so widespread that the company temporarily pulled the plug on updating its 9.7-inch iPad Pros.
"We're looking into a small number of reports that some iPad units are receiving an error when updating the software," Apple noted after the incidents started to pile up.
In an ironic twist, the update was meant to repair a number of known bugs and improve the functionality and security of iPhones and iPads.