A wife was allegedly able to spy on her husband due to the help of a T-mobile employee. In addition, the employee uploaded a video on TikTok narrating how she was "so happy to help this woman."
Woman Asks T-Mobile Employee to Help Her Spy on Her Husband
According to the story by ZDnet, a woman had doubts about her husband due to him allegedly being "calling and texting someone." The woman reportedly went to a certain T-Mobile store in order to ask for a favor.
A certain T-Mobile store employee uploaded a video on TikTok claiming that when the woman and her response approached her, she was "happy to help this woman" that she decided to make a TikTok video in-store.
T-Mobile Employee Allegedly Helped Woman Find a 'Phone Number'
She noted that she helped the "customer find the phone number" that her husband has allegedly been "calling and texting" over the course of a couple of months. ZDnet noted that the actual video did not particularly show the T-Mobile employee and wife's conversation.
As per the publication, the real question is not just whether T-Mobile employees should be involved in these particular marital situations but rather about privacy. One matter pointed out was whether or not T-Mobile employees should be "making TikTok videos" regarding private interactions with customers.
TikTok Video Gained Over 175k Views
In retrospect, it is actually possible that the particular customer already "had a family account with her husband" and reportedly just wanted the employee to bring up the "latest statements." With that, over 175,000 watched the video.
The video garnered different comments, with some saying that the whole story was "a joke" and that it "never happened." On the other hand, some commenters stated that they worked for different carriers and that they had done the same thing as well, with the article by ZDNet noting that these were "blatant breach of company policy".
Certain companies frown upon these sorts of practices in the example, a McDonald's employee claiming that she lost her job due to posting TikTok videos regarding her daily life. The videos, however, showed her "doing her job very well."
T-Mobile's Response to the Incident
When it comes to T-Mobile, the company isn't particularly happy regarding the customer service video. When asked for a statement, a spokesperson noted that the company already has safeguards that are in place in order to "protect customer information" and that the company will be investigating the issue in order for them to understand "what actually occurred."
The article notes that a lot of people still have suspicions stating it is not a "good ad for the brand," noting that "employees will potentially breach privacy rules if they feel there's a need."
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This article is owned by Tech Times
Written by Urian B.
