Many businesses dispense most of their capital on assets and equipment, yet only a few implement maintenance plans to preserve their condition. The continued reliance on traditional methods exposes them to high maintenance costs, significant downtimes, or unplanned equipment breakdowns, causing a massive delay in operation, loss of resources, and even low customer satisfaction.

InnoMaint is a cost-effective cloud-based maintenance management system (CMMS) designed and developed by Vijay Global Services that businesses can rely on to streamline their maintenance operations. It can monitor, measure, and manage all maintenance or service activities associated with facilities, equipment, service technicians, and execution of the business from anywhere, at any time, through web and mobile applications.

Why is maintenance management important?

Maintenance affects the long-term success of a company. The failure to maintain company resources results in instability, negatively impacting the bottom line due to operational disruptions. Maintenance management keeps businesses organized in planning, organizing, and controlling maintenance operations. It can improve asset lifecycles and reduce unplanned equipment breakdowns. It can minimize the operational repair cost, keeping employees protected and productive with stable equipment.

InnoMaint is a complete, effective, and optimized maintenance solution. It addresses the issues faced using traditional approaches centered on heaps of papers, excel sheets, and phone calls by connecting all people, processes, tools, and assets via a single unified digital pipeline.

From being a ticketing system, it has expanded its solutions to enterprise asset management, field service management, and facility management. It has also carved a niche for itself in the market with a strong global footprint with clients and implementation partners in more than 20 countries. It is trusted by hundreds of clients across industry verticals. The computerized maintenance management system helped them regain momentum, especially in the post-pandemic era when businesses hastened digital transformation for continuity.

Features of InnoMaint

InnoMaint is an award-winning facility management software. With ISO and SOC2 certifications, it upholds the highest security standards in respecting and safeguarding customer data. Outlined below are key features of the cloud-based maintenance management system:

Multi-location Management

InnoMaint fosters collaboration among users with features for multi-location management. It offers enhanced visibility on asset movement across facilities so users can keep track of maintenance operations across multiple business locations. Maintenance supervisors can limit the visibility of each operation to uphold privacy and confidentiality.

Each user gets a varied scope and level of authorization. Certain operations can become exclusive to technicians and branch managers, reducing the noise from the application and resulting in increased productivity and improved bottom line. No user gets permission for access to reports or data irrelevant to their role.

The enterprise asset management software can also handle simultaneous move requests. Users can define the time interval required for the asset in the destination before the asset transfer for hassle-free asset movements without causing disturbance to any ongoing maintenance schedules. They can also view the asset and its move history, from customer to location, extending to building, floor, and department in a single screen.

AMC Management

InnoMaint also contains features for AMC (annual maintenance contract) management. Users can easily retrieve data to extend the scope of service and track payment and payment arrears. The CMMS guarantees the data stays safe on premium servers and the financial security of businesses.

The CMMS can display how many AMCs are live, expired, or due for renewal. Users can renew current AMCs without having to recreate them. They can also retrieve call-outs, threshold limits, quotes, and invoices, making it easier to manage AMCs end-to-end.

Auto-Assign

InnoMaint can auto-assign users based on responsible user concepts, service categories, and user groups, saving time spent on manual task assignments.

• Responsible users: Maintenance supervisors can assign Service Technicians, Account Executives, and Project Coordinators as 'responsible users so they can quickly get notified to shoulder the task.

• Service category and user group: the task gets assigned to any member of the custom user group. Anyone can take the initiative in accepting the task upon which it gets disabled for the rest of the group.

• Geo-fencing: the task gets assigned to technicians within the Geo-fencing circle of the customer.

QR Code Generation & Scan

InnoMaint features QR code generation and scans for fast retrieval of service history, making it easier for service technicians to access data or submit a work request while on the go. The QR provides instant clarity whenever they are unsure about asset details when raising a request. Apart from assets, users can generate and print QR codes for spare parts, saving time and improving efficiency for maintenance teams.

Mobile App

InnoMaint makes maintenance management more accessible through its mobile app. It acts as a unified digital pipeline connecting all stakeholders, such as technicians, customers, asset users, maintenance managers, account executives, location heads, etc.

Customers and maintenance managers can have a real-time view of the big picture on maintenance while on the go or from the comfort of their homes at any time via the dashboard of their mobile app. Engineers can complete a full cycle of PPM schedules & service requests without returning to the office for several days. They receive job notifications and even accept and decline assignments from their mobile devices.

The mobile app has offline work capability, an ideal solution for field service management. Technicians can continue their fieldwork regardless of the disruptions to internet connectivity after checking in to perform the job. All functions are still available to use, from scheduling or assigning tasks to adding comments on existing maintenance plans. Once the internet connection is restored, the data automatically syncs to the cloud server.

KPI Dashboards & Reports

InnoMaint provides unique Dashboards & reports for various solutions such as energy monitoring, people count management, visitor management, and so on, in addition to the standard dashboard & reports. Users can monitor maintenance progress anytime with a glance of visually appealing graphs, pie, and bar charts. These virtual figures provide them with meaningful insights and KPI metrics, which aid in preparation for urgent meetings with actionable data.

The dashboards are customizable to cater to the convenience of customers or facility managers, and the reports are comprehensive and exportable. Users can integrate IoT sensors into the facility management software to view real-time data for instant and intelligent decisions.

Work Order Management

InnoMaint also contains features for work order management, like Preventive Maintenance checklists, which can eliminate unexpected failures beforehand. Users can also define service level agreements for each breakdown ticket or scheduled maintenance stage where they can trigger automatic escalations in case of breaches. They can also create multiple reminders before escalation to minimize downtime.

Advantages & Disadvantages

InnoMaint contains features that cover a broad scope of maintenance operations applicable to enterprise asset management, field service management, and facility management. It is customizable and adaptable depending on the industry of the customer.

For its enterprise asset management solution, for example, InnoMaint can quickly onboard new customers, unlike the challenging implementation of enterprise resource planning. It can bring down capital expenditure by prolonging the life cycle of an asset by up to 20-30%, reducing operation expenses for future ventures.

While InnoMaint is available as a cloud solution, server maintenance is not included for on-premise installations. However, customers are provided with the privilege of a unique and highly customizable mobile app. They can conveniently go in for the plug-and-play SAAS license if they require some time to undertake in-house server maintenance.

FAQs

Is there any free trial?

Yes. Interested clients can instantly access a free trial without any credit card details. The trial gets auto-activated. A virtual tour assists in completing the cycle of a schedule or ticket.

Will it work with remote Android, iOS, or Web devices?

Yes, the CCMS can work remotely. Users simply have to install the mobile app to accomplish tasks when working in remote locations without an internet connection.

Are training and support available for the software?

Yes, InnoMaint offers training and support for a month since purchase. Customers can extend the period upon additional payment.

Conclusion

InnoMaint is proactive maintenance software that minimizes downtime and improves equipment reliability. Customizable and adaptable, it serves any industry in the maintenance domain, where users can be grouped and identified for auto-assignment of tasks. Businesses can leverage this easy-to-use application with offline capabilities to centralize all maintenance operations and streamline workflows. Request a demo and discover how its solutions can serve your business.