Samsung has reportedly completed internal investigation over Galaxy Note 7 units catching fire, and it has already disclosed the findings to outside laboratories, such as the Korea Testing Laboratory, and UL.
Why Galaxy Note 7 Units Exploded
Initially, Samsung's then-flagship was vaunted as one of the top-tier Android smartphones consumers could purchase, but this reputation was soon tainted by numerous cases of exploding units. The incidents convinced Samsung to trawl back all the affected units, but its numerous measures didn't straighten out the faux pas. In the end, Samsung canceled production of Galaxy Note 7 handsets altogether.
Samsung started investigating the situation right away, but it had trouble mimicking the conditions under which the devices caught fire, according to some reports. The company promised to formally disclose the cause by the end of the year, and a new report suggests that Samsung knows what had caused the combustions, but it's not exactly in sharing spirits as of the moment.
The report comes from The Investor, and it suggests that the South Korean electronics company has found out the fault behind exploding units. The results of the investigation have so far remained unshared with the press.
Various publications have attempted to explain the Galaxy Note 7 debacle, with several reports getting hold of the company's preliminary findings submitted to the Korean Agency for Technology and Standards, wherein Samsung linked the explosion to a manufacturing error.
Samsung's Next Flagship
The Galaxy Note 7 fiasco dented the company's profits, and in an attempt to recuperate from the loss while simultaneously gaining back consumer loyalty, Samsung is gearing up for the forthcoming release of its next flagship, the Galaxy S8.
According to the same report by The Investor, however, the company is urging its employees to tighten security before it releases the smartphone.
"I feel deeply regretful to hear news of the recent attempts at data breach and prototype leak," Koh Dong-jin, Samsung's mobile business chief, said. His call to put on a lid on the Galaxy S8 was prompted by growing and varied speculation about the device.
The Galaxy S8 continues to enjoy a trove of rumors, with some suggesting that it'll come equipped with Bluetooth 5.0, rock a rear-mounted fingerprint and iris scanner, and lug built-in Harman stereo speakers, among other things.
The Galaxy S8 will be released sometime in 2017, but an official unveiling could be scheduled earlier. It remains to be seen whether the device can patch consumers' warped loyalty for the company given the Galaxy Note 7 blunder.
Can Samsung reclaim consumers with the Galaxy S8? Feel free to sound off in the comments section below!
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