The Pixel 2 XL display issues have not yet stopped, with new reports from owners of the LG-made smartphone complaining of an unresponsive touchscreen along the edges.
Several Pixel 2 XL screen problems have surfaced over the recent weeks, calling the smartphone's reliability into question. Fortunately, there is a difference with the cases of an unresponsive touchscreen that would be good news for owners of the much-maligned device.
Google Pixel 2 XL Unresponsive Touchscreen
A new wave of complaints revealed that some Google Pixel 2 XL owners were having difficulty with the smartphone's display, which at this point could no longer be considered a surprise.
The users reported that the edges of the device's touchscreen were unresponsive. The thread starter on the problem in the Pixel User Community forum said that the Pixel 2 XL registered the touch while sliding a finger across the edges. However, when tapping near the edges, the smartphone sometimes does not pick up the command.
The thread starter uploaded a video demonstration of the problem, and it clearly shows the Pixel 2 XL not recognizing taps along the edges of its display.
According to Android Police, the issue seems to be the cause of an over-aggressive accidental touch protection system. The feature prevents slight, unintended touches on the screen to register as a command, but the problem shows that Google might have gone overboard with it.
The unresponsive touchscreen edges issue is different from previous Pixel 2 XL display problems though. Orrin, the community manager for the Pixel forums, said that Google is already investigating the problem and will fix it through an over-the-air update. The problem is confirmed to be related to the Pixel 2 XL software and not its hardware, which should make it much easier to fix compared to requesting a device replacement.
Google Pixel 2 Problems: Not Just The Display
Unfortunately, the Pixel 2 XL issues extend beyond its screen, as users have also complained about poor audio quality while recording videos, random crashing while using Android Auto, some units shipping with no operating system installed, and slow charging times.
Customers who are interested in the Pixel 2 XL should be aware of these issues that are being reported for the smartphone. Cautious customers might want to go for the smaller HTC-made Pixel 2 instead.