Yahoo Mail users had a commotion earlier this week because some complained about the malfunctioning service. According to the latest report, others could not access their messages on the platform.

As of writing, the company is now investigating what causes the outage. They add that they would work quickly to fix the problem as soon as possible.

Yahoo Mail Down

(Photo : Jaimie Harmsen from Unsplash)
Several Yahoo Mail users said that they could not open their emails during the outage.

On Tuesday, June 28, several Yahoo Mail users reported that they could not open their messages even though they had an internet connection. If you're currently experiencing this issue, then you are not alone in this mess.

According to Yahoo! News, DownDetector has detected that there's indeed an ongoing turmoil regarding the use of Yahoo Mail. Around 7:00 AM ET,  complaints kept on pouring, and they just continued until the morning.

However, it appears that the unexpected outage impacts not all users. The report says that those people who use the mobile version of Yahoo Mail did not experience any issues when it comes to accessing their messages.

Unfortunately, the problem revolves around people using the app on their desktop or laptop. Aside from the inability to open the emails, many users also said they could not send and read new messages.

Usually, the most common problem that people complain about is the "We couldn't load this message" error. This happens every time they try to open an email.

DownDetector found out that over 1,500 reports came out just a minute after the Yahoo Mail outage. It goes to show that the problem remains unsolved at the moment.

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What Yahoo Mail Users Say About the Issue

In another story written by UK-based news outlet Express, many people voiced their frustrations over social media platforms.

One user wrote that she could see her emails in her inbox but could not access or delete them. Another one said his Yahoo Mail was not functioning well in the morning.

On Twitter, one person complained that he had been trying to send messages for two hours. However, he could not see any email on the sent box. The only notification that appears is the "Please try again later. Please fix this" later.

In another series of complaints, another Twitter user tweeted out that the #Yahoomail has not been working since this morning. The person asked if the server was down at the time.

Yahoo! confirms that there's a system glitch in the Mail app. According to the company, it's currently working to fix the issue.

"Some users may be experiencing issues with Yahoo Mail. We're aware of this issue and are working to resolve it as quickly as possible," Yahoo! said in a statement.

Speaking of the Mail app, the California-based web service provider concluded that it closed down its operations in China on Feb. 28. Before this took place, the company urged the users to download the important data that they wanted to recover from the app.

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This article is owned by Tech Times

Written by Joseph Henry