MarketWide
(Photo : Decision Software, Inc.)

Marketing campaigns can be a hassle to organize and track, especially with the overwhelming amount of content in both digital and traditional media. Meet MarketWide, a user-friendly campaign management and database marketing tool by Decision Software, Inc. (DSI), designed for businesses of all sizes.

Overview of MarketWide

MarketWide streamlines the process of handling large campaigns and diverse customer segments. It synchronizes various channels like email, SMS, telemarketing, and direct mail, making it easy for businesses to manage multi-channel campaigns effortlessly and support the most robust OmniChannel campaigns.

DSI caters to a wide range of industries, including retail, B2B, B2C, non-profit organizations, insurance, and healthcare. Businesses can install the marketing tool on top of their existing database, saving them time and money to market to their customer base, regardless of the size.

Why use a campaign management tool?

A campaign management tool is a software application that assists you in planning, executing, monitoring, and optimizing your marketing campaigns. It allows you to create and manage campaigns across various channels, such as direct mail, email, social media, web, mobile, or offline.

It also helps you track and measure your campaign performance, such as audience testing, A/B testing, response rates, impressions, clicks, conversions, revenue, ROI, Lift, or any other metrics you define. A campaign management tool can also help you automate and personalize your campaigns based on your audience's behavior, preferences, and feedback.

MarketWide utilizes the latest in data management and campaign orchestration to enhance marketing efforts, providing a solution for delivering personalized and engaging experiences to target audiences.

Using MarketWide makes it easier for businesses to pinpoint their audience, cut costs, and boost conversion rates. The tool offers strategic insights for data-driven decision-making, leading to successful marketing campaigns that generate profits.

MarketWide's scalability and flexibility make it suitable for businesses of all sizes. While the setup may take a few days for customization and adoption, DSI assists in the process and provides database services to ensure businesses get the most out of the tool. Even without programming or database knowledge, a single marketer can effectively execute marketing efforts equivalent to the work of full-time DBAs and analysts.

Unlike some database marketing tools that require specific data structures, MarketWide adapts to the customer's database with its flexible architecture. This allows companies to market effectively within their unique database, utilizing specific data elements for more personalized and tailored campaigns.

Features

MarketWide simplifies audience segmentation by offering built-in libraries customized to your needs. Businesses can categorize their audience into specific groups based on criteria, tailoring campaigns for maximum engagement and improved conversion rates.

The tool supports multi-effort and omni-channel campaigns, allowing businesses to coordinate seamlessly from planning to execution, enhancing overall campaign effectiveness and staying within your campaign budget.

MarketWide is capable of looking across all transactional data, providing a comprehensive view of each customer. This unified data helps businesses create personalized and targeted campaigns based on customer attributes, preferences, and interactions.

The tool automates the planning and execution of tasks, saving time and effort. Marketwide users can automate repetitive tasks like audience selection/segmentation, campaign delivery, and reporting without sacrificing control over their marketing strategies.

MarketWide includes comprehensive analytics and reporting tools for measuring the success of marketing initiatives. The user-friendly dashboard enables teams to review campaign performance and customer behavior, driving continuous improvement in future campaigns. Measure what you manage.

The tool allows for extensive data mining and gathering business intelligence. Using DSI's proprietary search engine technology, it can process millions or even billions of records, applying multiple search conditions in a single database pass.

MarketWide supports integration with Amazon SES, streamlining email campaigns directly from the tool. It is also compatible with Oracle, SQL, and other CRM systems, offering flexibility in integration. Additionally, it features add-ons supporting Customer Data Platforms and AI-driven logic.

Pros & Cons

Pros

  • Easy to use, drag-and-drop interface

  • Proven track record processing database marketing campaigns since 1989

  • Clean, clear reporting

  • Powerful search engine

  • Competitive pricing

  • Support staff with decades of experience developing software

Cons

  • Potential installation delay due to customization

  • MarketWide can be installed and set up in less than a day if there's an existing database. If a database is poorly designed, it might hurt the performance of the campaign management tool. DSI offers database services and ongoing support, making customers happy with the result. The provider can even assist them with their first campaign.

Conclusion

DSI offers tier-based pricing for small companies to run its campaign management and database marketing tool within their budget. Most of its client base ranges from non-profits to small companies up through large Fortune 500 companies. Most organizations can expect the setup to last only one or two days, followed by an additional day for training so their marketing teams can effectively run successful campaigns from day one.

MarketWide can supercharge businesses' marketing efforts with intelligent automation and advanced segmentation. It simplifies campaign management by tailoring messages, offers, and recommendations based on customer preferences and behaviors. This drives conversions, boosts engagement, and achieves better ROI.

Book a demo now and discover how MarketWide can help you generate more impactful and successful campaigns.

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