11 Best Zendesk Apps in 2023 We've narrowed down the 11 best Zendesk apps, so you don't have to worry about finding the right fit. by J. Pagaduan
Tech New Pega Voice AI and Messaging AI Solutions Give Service Agents an Intelligent Copilot for Better, Faster Service by Jessel Thomas
Tech World's First AI-Powered Bar Uses Facial Recognition To Serve Customers In Proper Order by Athena Chan
Tech Apple iOS 11 Developer Preview Introduces Business Chat: What Does It Bring? by Alexandra Burlacu
Tech Twitter Launches Custom Profiles In Direct Messages For Businesses To Personalize Customer Experience, Starting With T-Mobile by Alexandra Burlacu
Tech Viber Launches Public Accounts For Businesses And Brands To Improve Customer Service by Alexandra Burlacu
Business Tech This Is How Comcast Plans To Improve Its Horrible Customer Service: Add 5500 New Jobs by Judy Mottl
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Tech Don't Be Surprised If Comcast Replaces Your Account Name With 'Whore', 'Dummy', 'Asshole' Or More by Nicole Arce
Tech Anonymous Apple Store employee reveals secrets and tips on getting the best service by James Geddes
Business Tech From awful to awesome? Comcast vows to improve customer service with new SVP by Christian de Looper
Business Tech Comcast now has SVP for customer experience: 'Our customers deserve the best' by Nicole Arce
Tech Comcast backs customer service rep from hell: He did "what we trained him to do" by Christian Bautista
Business Tech Comcast: Customer rep was just following the rules in call that went viral by Robert Lawson
Tech Man's attempt to cancel his Comcast service is the nightmare we would all like to avoid by Christian Bautista