A leaked internal memo revealed the return rates for five Microsoft Surface devices, with the Surface Book as the worst offender. How will Microsoft bounce back from the withdrawal of Consumer Reports' recommendation?
Microsoft August 15, 2017
Microsoft blamed Intel for the reliability issues on its Surface devices that caused the withdrawal of Consumer Reports' recommendation. However, the real problem could very well be within the company itself.
Computers August 13, 2017
Consumer Reports withdrew its recommendation for several Microsoft Surface devices, namely the 128 GB and 512 GB Surface Book and the 128 GB and 256 GB Surface Laptop. Should owners of these laptop and tablets panic?
Microsoft August 11, 2017