The world of today is a constantly transforming entity. It keeps reconfiguring itself with the shifts in perspectives, ideas, challenges, and solutions. Such dynamism translates to all industries and sectors. And, for businesses to thrive, the stakes to adapt and cater to these altering paradigms, swiftly and effectively, remain higher than ever.

Interestingly, one woman's radical vision is taking the whole business by the storm: Lydia Miller. An MIT Sloan School alumnus, Miller is sculpting the existences of enterprises so that they manage themselves and their successes efficiently. An industry leader, Lydia Miller's expertise lies in the digital transformation of companies. Her structured plan of action operates on the insights generated by intricate and highly sophisticated data and analytics.

Story of the Woman Who Evolved the Digital Landscape

As a kid, Lydia Miller cherished reading science. Nevertheless, for her graduate studies, she picked engineering, majoring in industrial engineering. However, during the course, she cultivated a passion for bestowing intelligent solutions to complex problems. It was this desire that compelled her to burn the midnight oil and seize her first job as an Analyst at Intel, bagged by only two pupils out of over a ten-thousand student batch.

She soon moved up the corporate ladder at Intel, becoming a Project Manager, and devoted a few years to the company before switching to TATA. For over twelve years, Lydia tested her mettle and excelled in a multitude of profiles at TATA - from banking financial services to retail to manufacturing. She is presently a leader of the digital consulting practice at the conglomerate.

Her role also dictates scaling the data and analytics practice for CPG Practice, simultaneously keeping up and synchronising with the latest trends and using blockchain in areas residing outside the realms of finance. These span from digital identities, frauds, loyalty programmes for clients across the Consumer goods space.

Yet, being a learner at heart, Lydia decided on turning into a student again. She fetched her sabbatical and joined MIT to pursue MBA. When asked about why she chose MIT, Lydia highlights, "... enamoured by the innovation and prestige of MIT engineering school, which is every engineer's dream". In her words, reading at MIT has bestowed her with a global network of committed individuals.

Delivering A Complete Metamorphosis

With a powerful academic and professional backdrop, Lydia has transformed organisations digitally, making them transcend their own confines. With her decades-old enriched experience, she has concocted a revered process that delivers to a cohort of stakeholders. It includes enhanced customer experience, automation of the processes, productive deployment of resources, and improved capabilities.

Moreover, she suggests and emphasises organizational change in order to go beyond the expected. She has coined, 'entrepreneur within the enterprise' mindset: employees having an entrepreneurial mindset within large organisations to foster growth within the groups and help innovate, develop products, and leverage resources. Lydia identifies it to be the defining element in attaining growth.

Blockchain has Already Become the 'Next Big Thing'

Lydia Miller attributes a lot of her present commitments and past achievements to blockchain technology. She cites blockchain as the most advanced technology to be employed across industries. And although most people associate blockchain technology with Bitcoin, Lydia explains that its uses are various and highly diverse. "There are other areas of opportunity such as the track and trace element, which is extremely useful in supply chain space", she elaborates. Adding to it, Lydia mentions how the change in people's perspective is almost necessitating blockchain. She stresses, "most companies are now focussing on sustainability with a lot of consumers wanting to know the source of ingredients. Blockchain, hence, helps solve this issue".

Another pivotal and interesting utility of blockchain rests in digital identities. Through the use of biometrics, one can log into multiple applications through a digital identity. She proceeds to explain how many companies need several passwords to log into multiple applications. But this wave-steering technology of blockchain, laced with its inherent capability of immutability and security, helps maintain these digital identities. Especially with the 2020 pandemic, this

application of blockchain has received immense momentum for being absolutely contactless. Biometrics and facial recognition features can be used in workplaces to grant device or application access, enter buildings, and even log attendances.

Lydia draws parallels and mentions Cloud technology. She describes how, in the past, Cloud became a rage, and now, it is a necessity for all companies. It has turned into one of the most fundamental resources for businesses - for moving all applications to it, building new ones, or developing new products.

She also perceives the ability to have a reverse supply chain as critical to businesses. For full effectiveness, automation and using API can ensure supply chains systems are customized and ready for the next phase.

Lydia Miller's luminous, strategic approach has aided a vast range of companies by formulating and cultivating their untapped digital capabilities.