Reputation Rhino CEO Dave Fulk and Business Partner Kevin Harrington
(Photo : Reputation Rhino CEO Dave Fulk and Business Partner Kevin Harrington)

Too often in life and in business, what we think our reputation is vs how we are perceived, are two different things. After watching countless businesses lose revenue due to poor customer reviews, dissatisfied employees, smear campaigns, and scandals, it became clear that there was a need for online reputation repair services. However, there is so much more to reputation management than damage control; management also means taking a proactive approach.

Online reputation management companies were born out of necessity, as businesses and individuals both need to take control of what is posted about them online. In this digital age, every enraged associate can wreak havoc from behind a screen, and at the same time, online reviews are relied on more than ever before consumers make a buying decision. It's a nightmare combination that leaves companies at the mercy of their reviewers - or does it?

Who is Reputation Rhino?

Reputation Rhino is an award-winning team of experienced legal, public relations, marketing, and technology experts who specialize in online reputation management services. Their strategies approach reputation from multiple angles, creating and highlighting positive content while simultaneously pushing down damaging negative content from search engine results.

With a simple mission to "Help you look your very best online," Reputation Rhino seeks to give clients full control over their online reputation. Their results include improved reviews, prioritizing positive content in search engine results, attracting new clients, and increasing website traffic. Their efforts result in increased revenue and a positive online image.

With years of experience in Search Engine Optimization, Legal Strategy, Web Design and Development, Content Management, Social Media Management, Public Relations, and Digital Marketing, the Reputation Rhino team is well-equipped to handle clients of all sizes and unique needs.

What is Online Reputation Management?

Your online reputation dictates how you are perceived by potential clients, customers, prospects, leads, and coworkers. It is determined by your website, online reviews, blogs, press releases, articles, social media sites, and other online communities. Some of the ways that Reputation Rhino influences, shapes, and manages your online reputation include:

  • Business Reputation Monitoring and Repair 

  • Generating Highly Rated Online Business Reviews

  • Search Engine Optimization that Produces More Website Visitors and Qualified Leads

  • Web Design and Development For a Visually Appealing and User-Friendly Website

  • Content/ Blog Marketing Management to Give Your Brand Authority Above Your Competition

  • Social Media and PPC Management to Get Your Offer in Front of a Targeted Audience at the Lowest Cost

Every search result for your company can affect how you come across to someone looking for information about how you do business. While you cannot control what others write about you or your company in an online forum, you do have the ability to lessen the impact and visibility of such a posting. The creation of positive content in its place can also push negative information much lower in the search results.

Some of the reputation management work that Reputation Rhino will recommend that you do, or contract them to take care of, includes:

  • Creating a complete online profile on popular social media sites like Facebook, Twitter, LinkedIn, and YouTube

  • Track what is being said about you online

  • Respond directly on sites where the negative content appears

  • Create your own website or blog

  • Participate actively in online communities

  • Publish positive reviews from satisfied clients or customers

  • Hire an online reputation management firm

Why Do Businesses Need Online Reputation Management?

Everyone needs online reputation management. The internet is now the first stop for information that will determine buying decisions, hiring decisions, and partnering decisions. The internet doesn't forgive and it doesn't forget. It has also allowed angry customers, former employees, and competitors to be more cruel and hurtful than they would ever dare to be in person.

If you want to attract and keep clients, increase revenue, appeal to valuable applicants, and grow your business, you will want to manage your online reputation. Sometimes, the information that you find out by researching your own reputation can result in positive and necessary changes to company policies or staffing. Even if you are extremely hands-on in your business operations, you can still become aware of negative customer or employee experiences that warrant a response from you. You may also be surprised by how your personal reputation impacts that of your business.

How Do Reputation Rhino's Solutions Help Businesses?

There are so many strategies that can help your business look good online and increase traffic to your websites. Reputation Rhino's multifaceted approach addresses every aspect of your reputation:

  • Fighting to remove salacious or slanderous content

  • Creating new, positive content that appears high in search engine results

  • Approaching satisfied customers the right way to encourage positive reviews

  • Diminishing the visibility and impact of negative reviews

  • Designing and updating your website for maximum return

  • Responding productively to negative reviews

  • Actively monitoring, responding to, and prioritizing every piece of online content that concerns your company

  • Creating and maintaining a blog that can drive traffic to your site

  • Making use of profiles on every social media site to increase visibility

You may be surprised at all of the ways that you can reach potential customers and clients, and every one of these forums needs to be monitored on a regular basis.

Reputation Rhino is also an advocate of purchasing domains for multiple variations of your first name and last name and business name (.com, .net, .org, etc.), as well as registering your name across social media. Brandjacking and cybersquatting occur often and can be prevented by companies being proactive.

Playing defense is no longer enough when it comes to managing your online reputation. Actively creating content of value to your client base is a great way to engage your community and attract new customers to your brand. This gives you an opportunity to demonstrate subject matter expertise and establish thought leadership in your field and can be shared on your blog, social media, or email marketing campaigns.

Why Hire an Online Reputation Management Company?

Maybe you update your website regularly, post on your preferred social media sites daily, and monitor Google and Yelp for negative reviews - which is a great start to managing your online reputation. But as your company grows, this is no longer enough of an investment into your online presence. A dedicated company has the time and resources that you don't, and can also provide detailed metrics and findings from their deep digging into your brand online.

Hiring an online reputation management company like Reputation Rhino allows you to step back from the full-time job of monitoring and influencing your brand online. With a team of professionals in place, you have access to experts in their fields so that you can focus on what you do best. 

Even if you aren't actively dealing with a PR crisis or scandal, most companies can benefit from additional attention being paid to their online presence so that they're putting their best foot forward while being easily found by potential customers and clients.

For more information on the benefits and strategies of online reputation management, and how to get in touch with Reputation Rhino, you can visit reputationrhino.com.

ⓒ 2024 TECHTIMES.com All rights reserved. Do not reproduce without permission.
* This is a contributed article and this content does not necessarily represent the views of techtimes.com
Join the Discussion