As the maritime industry continues to grow, so does the need for efficient crew changes. For maritime crew managers, managing the immigration regulations, COVID requirements, and travel plans for each person can quickly become overwhelming and time-consuming.
The Challenges of Maritime Crew Management in an Increasingly Globalized and Dangerous World
With sea travel and shipping operations developing quickly in the era of globalized trade and the pandemic, Maritime crew managers are being put under increasing pressure to manage immigration regulations, COVID requirements, and travel plans for their crew swiftly and accurately.
According to the story by Tech Crunch, managing communication across multiple time zones with multiple involved parties can quickly become daunting.
Discover the Benefits of SeaGPT - A GPT4-Based AI Chatbot Tailored to the Maritime Industry
In response to this issue, Greywing, the Singapore-based maritime intelligence platform, has developed SeaGPT, a GPT4-based AI chatbot tailored to the maritime industry. Fans can learn more about SeaGPT from its official website.
SeaGPT simplifies the communication process by automating part of the communication process and incorporating essential information from port agency replies into the emails related to the specific crew members.
SeaGPT: Minimizing Human Error and Increasing Efficiency in Crew Management
It is available through Greywing's platform, Slackbot, and mobile app. The chatbot runs in the background and gathers relevant information relevant to the task. SeaGPT also saves time by translating emails from multiple languages, extracting information from emails and documents, and providing automated decision support.
Greywing has incorporated SeaGPT into its platform as a response to a growing problem crew managers worldwide face. This could lead to a more efficient system of crew switching and lower the risks of human error due to the overwhelming number of tasks involved.
Ensuring Uniform Accuracy: SeaGPT's Data Validation Measures
Greywing is also looking to continue expanding and developing SeaGPT to ensure its platform remains as effective and relevant as possible. With SeaGPT, the maritime industry can look forward to a future with a smoother, more streamlined process of crew changes.
SeaGPT is also connected to a proprietary database covering 18,300 ports and is equipped to answer questions, interpret data, and look through all necessary information to give a crew manager an accurate response.
It further ensures accuracy by not allowing hallucinations; if it does not have the details requested, it flags an error to the user instead of assuming or impersonating information.
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Benefits of SeaGPT for the Maritime Industry
Furthermore, the chatbot can recognize different languages (e.g. Hindi, Greek, Russian, and Mandarin), translate and retrieve patterns from port agency emails, and generate structured data related to crew changes.
SeaGPT is now available on the Greywing platform, Slackbot, and its mobile app, but port agency integrations to WhatsApp and Teams are currently in the works. As the chatbot's capabilities expand, the startup envisions becoming a helpful colleague who can be copied into conversations when needed.
SeaGPT's potential to reduce the complexities of maritime crew changes will no doubt benefit the industry as a whole.
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