Mobile phone users in Singapore will now have the option to block all international calls as part of a series of new anti-scam measures implemented in 2024, according to a report by The Straits Times.

The move allows users to proactively safeguard themselves against scams and fraudulent activities that often exploit phone calls as a primary means of communication.

Reducing the Risk of Scams

To enable this feature, mobile phone users can contact their telecommunication providers via phone call, SMS, or through the respective telecom apps, expressing their preference to disable calls from overseas numbers. 

This measure aims to disrupt a major communication tool frequently exploited by fraudsters, with phone calls being one of the top three methods scammers use to target their victims.

Emphasizing the importance of this new security feature, Communications and Information Minister Josephine Teo underscores its role in reducing the risk of falling prey to scams. 

The capability to block international calls offers users a personalized approach to managing their incoming calls, particularly when they don't expect calls from overseas.

The Ministry of Communications and Information (MCI) intends to introduce additional measures throughout the year as part of ongoing efforts to combat scams. These measures involve collaborating with Google to enhance anti-malware features on Android phones, addressing the increasing threat of malware attacks.

Furthermore, a task force dedicated to upholding cybersecurity and digital trust within Singapore will be established to bolster the nation's defenses against evolving cyber threats. 

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Malware Attacks

Minister Josephine Teo has acknowledged the frustration caused by the receipt of overseas calls, particularly those with the "+65" prefix, indicative of international calls. The introduction of the new blocking option empowers users to address this issue effectively.

By opting in, users gain the ability to block all incoming calls from international numbers, providing a measure of control and security against potential scam attempts.

In 2023, malicious software attacks emerged as a preferred tool for cybercriminals, enabling them to seize control of victims' devices upon installing virus-laden applications. 

According to police reports, a staggering 1,400 individuals fell victim to malware scams from January to August, resulting in cumulative losses exceeding $20.6 million.

Notably, the predominant target for these malware schemes has been Android devices, constituting over 60% of the smartphones in use. Mrs. Teo highlighted the prevalence of such attacks on these devices. 

To combat this rising threat, telecommunications companies and smartphone manufacturers have implemented strategies like incorporating antivirus applications into default mobile phone plans. 

For instance, Samsung Galaxy users can leverage the Auto Blocker feature to prevent unauthorized app installations, a common method employed by hackers to introduce viruses.

Teo adds that they are currently working with Google to enhance anti-malware measures as reports indicate that Android users are more susceptible to malware attacks. 

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