Virgin Media is advising its customers to pay attention to their antivirus applications, as they could inadvertently affect their Wi-Fi speed without their knowledge.

As we know, anti-malware software is great for our PC or laptop to mitigate cyberattacks from affecting our files, documents, and access to other apps. However, it could also be the reason why the Wi-Fi speed at home is not that responsive.

The Importance of Antivirus Apps

(Photo : Ed Hardie from Unsplash)
Virgin Media is encouraging users to check their antivirus app and see if it is affecting th speed of their internet.

Antivirus applications play a crucial role in safeguarding laptops and PCs against malware and protecting users from potential security threats. However, we often overlook its effect on other aspects.

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Impact on Wi-Fi Speed

While many users focus on download speed, Virgin Media highlights the significance of upload speed, especially in activities like video calls, live streaming, and gaming. According to The Sun, malware detected by antivirus apps can consume additional bandwidth, potentially slowing down Wi-Fi performance.

Optimizing Wi-Fi Performance

To ensure optimal Wi-Fi performance, Virgin Media recommends scheduling antivirus scans during periods of low network usage, such as overnight. Additionally, users should deactivate unnecessary background apps and services, minimizing the strain on available bandwidth.

Cautionary Note

While addressing slow Wi-Fi caused by antivirus apps, Virgin Media advises against disabling antivirus protection entirely, as it plays a vital role in maintaining device security. Instead, users can temporarily deactivate their antivirus software to assess its impact on Wi-Fi speed and consider switching to alternative antivirus providers if necessary.

"Every device connected to your broadband will reduce the available bandwidth, so switch off everything that's not in use so there's enough capacity for the video," the company says.

Exploring Alternatives

For users experiencing persistent Wi-Fi issues attributed to their antivirus app, Virgin Media suggests exploring alternative antivirus solutions. With numerous providers offering free trials, users have the opportunity to test different antivirus software and find the best fit for their needs.

While antivirus apps are essential for device security, users should be aware about their quite unnoticeable impact on Wi-Fi performance. By adopting these techniques and exploring alternative antivirus options, Virgin Media customers can ensure seamless connectivity and enhanced online experiences.

Other Reasons Why Wi-Fi is So Slow

Previously, we reported some reasons why Wi-Fi connection was slow even though it was within proximity.

For instance, it might be located in the dining room, but it's quite far from the work area. Hence, you're experiencing such problems.

Furthermore, another culprit is your old router. If it's already obsolete, you must replace it with new ones.

It's also important to pay attention to your current broadband subscription. You never know if it includes higher speeds or not. Of course, we also could not remove the fact that the more devices are connected to the Wi-Fi, the slower the connection we can get from it.

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