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Microsoft Surface Device Return Rates Revealed In Leaked Memo: How Will Microsoft Bounce Back From Consumer Reports Recommendation Withdrawal?

A leaked internal memo revealed the return rates for five Microsoft Surface devices, with the Surface Book as the worst offender. How will Microsoft bounce back from the withdrawal of Consumer Reports' recommendation?

Microsoft August 15, 2017

Microsoft Blamed Intel For Surface Reliability Issues, But The Real Problem Lies Within

Microsoft blamed Intel for the reliability issues on its Surface devices that caused the withdrawal of Consumer Reports' recommendation. However, the real problem could very well be within the company itself.

Computers August 13, 2017

Consumer Reports Withdraws Microsoft Surface Recommendation: 25 Percent Of Owners Will Experience Problems Two Years After Purchase

Consumer Reports withdrew its recommendation for several Microsoft Surface devices, namely the 128 GB and 512 GB Surface Book and the 128 GB and 256 GB Surface Laptop. Should owners of these laptop and tablets panic?

Microsoft August 11, 2017

Microsoft Rolls Out Surface Plus Program: Customers Will Get To Upgrade Their Surface Device Every 18 Months

Microsoft rolled out the Surface Plus program, which will make it easier for users to own and upgrade Surface devices. The program covers the Surface Laptop, Surface Pro, Surface Book, and Surface Studio for individual customers.

Microsoft August 2, 2017

Surface Book Users Not Allowed To Take Tennessee Bar Exams, MacBook Pro's Touch Bar Banned Too

Take note, lawyers-to-be: the Tennessee Board of Law Examiners has announced new prohibitions regarding the use of certain devices during the bar exam next month. Tough luck if you were planning to use a Surface Book or a tablet.

Computers June 19, 2017

Microsoft Surface Book 2 Specs, Features And Release Date Rumors: What Can We Expect From Surface Book 2017

Microsoft recently released the Surface Book i7, which is the second iteration of the first laptop ever released by the company. Rumors, however, are already swirling on the Surface Book 2, which is expected to be released next year.

Microsoft December 6, 2016

New MacBook Pro vs. Surface Book: Battle Of The New Apple And Microsoft Devices

Apple has released the updated MacBook Pro with the Touch Bar, and Microsoft has also released the updated Surface Book. How do these devices fare in terms of features, display, battery life, pricing and more? Let's find out.

Computers October 28, 2016

Get A Free Xbox One When You Buy A Surface Pro 4 Or Surface Book: Here's How

Microsoft is offering a limited deal for consumers who purchase the company’s newest tablet, the Surface Pro 4, or a Microsoft Surface Book. An Xbox One will be bundled with this purchase completely free of charge.

Microsoft July 1, 2016

1 TB Microsoft Surface Pro 4 And Surface Book Expand Beyond US And Canada To Hit 10 More Markets

Microsoft has finally launched its 1 TB Surface Book and Surface Pro 4 outside the U.S. and Canada. The devices are set to hit 10 additional markets worldwide, with more to follow this summer, so here's the deal.

Microsoft June 30, 2016

Microsoft Surface Book, Surface Pro 4 Firmware Updates Bring Battery Improvements And Sleep Mode Fix: Here's The Deal

Microsoft released new firmware updates for its Surface Book and Surface Pro 4, aiming to enhance the experience. The updates bring battery improvements, sleep mode fixes and more.

Apps/Software June 23, 2016

Microsoft Surface Book 2 Tipped For June: 4K Display And USB Type-C Reportedly In Tow

Microsoft has reportedly been working on a Surface Book successor that could debut as soon as next month. According to reports, the Surface Book 2 will rock a 4K display and a USB Type-C port, in addition to other powerful specs.

Phones/Tablets/Mobile Tech May 9, 2016

Microsoft Rolls Out Surface Pro 4 And Surface Book Firmware Update To Address Power Management Issues

Microsoft rolled out a firmware update for the Surface Pro 4 and Surface Book that will address power management issues. The problems are said to be related to Intel's new Skylake processor.

Apps/Software February 19, 2016

Microsoft Rolls Out Surface Book And Surface Pro 4 Update But No Fix For The Sleep Bug That Drains Your Battery

Microsoft has rolled out the January firmware update for the Surface Pro 4 and the Surface Book to fix known issues. However, the update does not fix the battery drain issue in sleep mode.

Apps/Software January 30, 2016

Scratching Beyond The Surface: Specs Comparison Of Surface Pro 4, Surface Book, Surface Pro 3 And Surface 3

Microsoft's Surface Pro 4, Surface Book, Surface Pro 3 and Surface 3 are stylish and feature-rich, making them popular with consumers. We take a look at how the devices compare against each other.

Phones/Tablets/Mobile Tech January 3, 2016

Users Report Surface Book Issues: Battery Drains, Sleep Mode Problems, Freezing Keyboard And More

A number of users took to the Microsoft Community forum to report the issues they encountered with their Microsoft Surface Books. Here is a list of some of the issues you might also be experiencing.

Computers December 30, 2015

Tim Cook Bashes The Microsoft Surface Book, Calls It "Deluded" And A Product That "Tries Too Hard"

The Apple CEO just doesn't think the rival tablet cuts it in comparison to the iPad Pro.

Phones/Tablets/Mobile Tech November 11, 2015

Want Longer Surface Book Or Surface Pro 4 Battery Life? Disable Windows Hello

Users that have been experiencing massive battery drain issues with their Surface Book and Surface Pro 4 devices can try disabling the Windows Hello feature.

Computers November 2, 2015

Surface Pro 4 And Surface Book Suffering From Ugly Screen Flickering Issues: Here’s How To Fix It

The Surface Pro 4 and Surface Book have recently hit the stores, but a few days after, buyers are already reporting problems. Owners have reported that the screens on their devices are flickering and, while waiting for Microsoft to permanently address the issue, they are trying out the temporary is suggested.

Gadgets October 28, 2015

People Don't Want To Work At Amazon, Says Microsoft's Steve Ballmer: Why?

Steve Ballmer, the former Microsoft CEO, is still his old self after he ripped into Amazon as regards its employees and how Microsoft is the only company capable of competing with Apple.

Business October 25, 2015

Lenovo Yoga 900 vs. Microsoft Surface Book: New Windows 10 Laptops Battle It Out For Supremacy

Lenovo and Microsoft go head-to-head in the high-performance laptop scene, pitting the Yoga 900 against the Surface Book. Let's see how the two awesome devices compare to each other.

Computers October 20, 2015

Surface Book Preorders Getting Declined: Customers Forced To Reorder And Wait For Eight Weeks

For some who expected to get a hold of their Surface Book at launch, there have been some annoying bad news. The wait could be pushed back to months.

Phones/Tablets/Mobile Tech October 19, 2015

Surface Book Preorders Already Sold Out On Microsoft Store: All Models Out Of Stock

The Microsoft Surface Book went up for preorder last week and apparently saw great demand, as all models are now sold out on the Microsoft Store. The 'ultimate laptop,' as Microsoft markets it, is now out of stock with an 'Email me when available' option replacing the preorder button.

Computers October 16, 2015

Microsoft To Hold Device Night In US Cities To Let You Take Surface Book, Surface Pro 4, New Lumias Out For A Spin

Microsoft has announced it will be holding its Device Night 2015 to various cities in the U.S. and Canada. It wants its retail pros and aficionados to be up close and personal with its new products.

October 16, 2015

Microsoft Surface Book Preorders Sell Out In The Company's Online Store

If you want to preorder the Microsoft Surface Book, that might be a little difficult now. All of the models of Microsoft's first laptop are apparently out of stock in the company's online store.

Computers October 14, 2015

Microsoft’s $2,699 Surface Book With Intel Core i7 Is Now ‘Out Of Stock’ At The Microsoft Store

Microsoft's upcoming Surface Book with Intel Core i7 is out of stock at the moment. Potential customers are left scratching their heads about how and why this happened.

Computers October 13, 2015

Surface Pro 4 And Surface Book Now Available For Pre-order At Best Buy, Amazon And Target

Microsoft already took the wraps of its all-new devices, including the much-awaited Surface Pro 4 and Surface Book. Now, they are up for preorder on Amazon, Best Buy and Target.

Computers October 9, 2015

Dell XPS 13 vs. Microsoft Surface Book: Quick Specs Comparison

Microsoft cranks out another powerhouse laplet that blurs the line between work and recreation. But an older offering from a rival may be the better buy.

Computers October 8, 2015

Microsoft's Surface Book Could Have Hardware Partners Running Scared

The Surface Book marks a big change for Microsoft - one that could have a lasting impact on Microsoft's relationship with its hardware partners.

Computers October 6, 2015

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