Brandy Burch, CEO of benefitbay®
Tech

AI in ICHRA: benefitbay®'s Effective Strategy to Amplify Customer Experience

In a time when the standard for customer service excellence is constantly being raised by rapid technological innovation, Individual Coverage Health Reimbursement Arrangement (ICHRA) providers are feeling the pressure to stand out. benefitbay® is meeting this challenge head-on by embracing Artificial Intelligence (AI) to revolutionize the ICHRA customer experience, showcasing an exemplary model of how technology can shape the future of health insurance management.
by Carl Williams
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