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Call Centers Embrace AI for Faster Service, Lower Costs

The global AI industry in contact centers is expected to reach $3 billion by 2028, with 50% planning to integrate AI within a year to reduce costs and streamline operations.

Tech
Data-Stealing 'Cuckoo' Malware Targets Apple Computers Running macOS
by Joseph Henry
Tech
TikTok to Start Labelling AI-Generated Content Amid Misinformation, Transparency Concerns
by John Lopez
Tech
t:connect iOS App Recall: FDA Warns Users on Insulin Pump Problem
by Joseph Henry
Culture
SEGA, Rovio Unveil 'Sonic Rumble': Epic 32-Player Battle Royale Game for Mobile, Launching in December
by John Lopez
Culture
Nintendo Switch Discontinues X Support: What Will Happen?
by Joseph Henry
Tech
FTX to Repay Debts in Full After Sam Bankman-Fried's Fraud
by Quincy Jon
Tech
China-Banned WhatsApp Suddenly Works For Some Users in Beijing, Shanghai—How?
by Joseph Henry
Health
Study Reveals Alarming Surge in Colon Cancer Rates Among Younger Generations - Teen Diagnoses Skyrocket by 500%
by John Lopez
Tech
eM Client: Email Management Made Simple
by Jules R.
Science
NASA, JAXA XRISM Detect Iron Fingerprints in Nearby Galaxy With Supermassive Black Hole
by Jace Dela Cruz
Health
Over 6 Million Americans Face Risk of Genetic Alzheimer's With 95% Strike Rate
by Jace Dela Cruz
Science
NASA James Webb Space Telescope May Have Found Atmosphere on 'Too Hot to be Habitable' Exoplanet
by Jace Dela Cruz

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