The location-based dating app Tinder has crashed, leaving hundreds of disappointed users.
Tinder is one of the most popular dating apps available for singles to find their right match. Reports suggest that the problem with Tinder started at about 10 p.m. EST on Sept. 1. Tinder has also acknowledged the problem and the company's engineers are working on a fix.
"Some users have reported that the app is crashing on iOS. We're looking into it. Stay tuned!" tweeted Tinder.
Tinder is available across Android and iOS but it seems that only iOS users are affected by the latest problem.
Reports suggest that Tinder has more than 50 million active users who check their account for about 11 times each day on average. Reports also highlight that Tinder users spend an average of 90 minutes per day on the app.
Millions of these users could be using iOS and all of them would have gotten affected by the latest outage. The crash has left many disappointed customers as they are unable to contact their dates. Some users have complained that the Tinder app crashes when they try to log in.
"I've been using Tinder for a while now, but just starting today the second I open the app it crashes instantly. I've already reinstalled the app, updated it and turned off my phone. Any other ideas as to why this is happening? iPhone btw," complained a distraught Tinder user.
@Tinder thank you i am talking to some real hot females but they may think i am not interested distressed because i can not reply
— Jimmy the canary fan (@jimmyxfactor) 1 September 2016
It was worse for people who uninstalled and then reinstalled the Tinder app as it resulted in all matches being removed.
"I was confirming a date I had with someone tonight and the app kept crashing. So I followed the troubleshooting and uninstalled then reinstalled the app before logging back in with Facebook. Now I have no matches and the app keeps crashing," complained a redditor.
Tinder is available as a free download from the Google Play Store and the Apple App Store. The iOS version of the app is 50.7 MB and it supports a number of languages, including English, Hindi, Chinese, Arabic, Japanese, Spanish, German and more.
It is worth noting that the iOS version of the app was updated on Aug. 31. Tinder has not confirmed any reasons for the crash, but it could be that the app's latest update is resulting in problems with the dating app.
It remains to be seen how swiftly Tinder is able to fix the problem.