The series of exploding Galaxy Note 7 units hit Samsung hard, but according to the company, it received 26 false reports.
Considering the markets affected by the recall, this shouldn't come as much of a surprise, and it's a safe bet to assume that in such events, there are almost always going to be a couple of unscrupulous consumers who are out to stir the pot for the heck of it, get a cash settlement from a lawsuit or a free smartphone, at the very least.
The False Reports Of The Exploding Galaxy Note 7
As mentioned earlier, there are 26 false reports in total. In seven of those cases, Samsung couldn't reach the alleged consumers; in another seven of those, the customers said they got rid of their devices or canceled their reports; and in 12 of those, the South Korean manufacturer couldn't find any defects on their units.
For the origins of said reports, nine came from the United States, three from South Korea, two from France, one from the United Kingdom, one from Canada, one from Singapore, one from Philippines, one from Turkey, one from Vietnam, one from Croatia, one from Romania, one from Iraq, one from Lebanon, one from the Czech Republic and one from the United Arab Emirates.
To give a little more info, the Canadian user is said to have sent Samsung a picture of a damaged Galaxy Note 7 that they got online and tried to pass it off as their own device. Meanwhile, the Singaporean user purportedly threw out their device from a car when it burst into flames, but they couldn't provide proof.
It's also worth mentioning that the global recall for the Galaxy Note 7 didn't include China, as the units there use batteries from a different manufacturer — ATL as opposed to the Samsung SDI subsidiary, which produced the faulty cells.
The news comes from none other than ZDNet's Cho Mu-Hyun, bringing the details to light and outlining the cases that Samsung stated.
500,000 Safe Galaxy Note 7 Units Hit Storefronts
In the United States, 1 million phablets were recalled, and to start things off, Samsung shipped out 500,000 non-exploding Galaxy Note 7 devices across the country.
Are you one of the unlucky owners who needs a replacement Galaxy Note 7? If so, feel free to hit us up in the comments section below and let us know about your experience in turning your faulty device in.