Samsung is in an odd situation after the Galaxy Note 7 became a huge problem that never turned out well in the end. The company is now making moves to regain the trust of consumers by working on the Galaxy S8, but things are not going well on that end either.
The reason for this is simple: the Galaxy Note 7 battery issue that has caused several fires is still a mystery at Samsung. The company is still trying to pinpoint what the root cause is, and as such, it is hampering the development of the Galaxy S8.
Samsung doesn't want the same thing to happen with its 2017 flagship device, nor the succeeding ones. The company would prefer to locate the main problem before moving forward. According to a report from the Wall Street Journal, this issue has caused a two-week delay in the development of the Galaxy S8 as engineers work tirelessly to figure out what is really going on.
This could potentially delay the announcement of the Galaxy S8, and even put off the release of the device. We doubt Samsung will want this to happen, so going with a third-party battery could be what the company is planning. Rumors hint that LG might get the contract to produce batteries for the handset.
"We recognized that we did not correctly identify the issue the first time and remain committed to finding the root cause," a Samsung spokeswoman said in a statement to the WSJ. "Our top priority remains the safety of our customers and retrieving 100 percent of the Galaxy Note 7 devices in the market."
We see no reason why Samsung will not come to a conclusion on what happened, but it just goes to show the company might not have done proper testing before releasing the Galaxy Note 7 to market. One can only hope this is done before the Galaxy S8 is released, because a repeat of the situation could sink Samsung for good.
There is some good news in all of this mess for Galaxy Note 7 owners who might feel the need to purchase either a Galaxy S8 or Galaxy Note 8. Samsung doesn't want to lose fans, so the company is planning to give discounts to anyone who purchased the exploding phone should they feel the need to acquire one of its newer models in 2017.