After LG has confirmed that its UltraFine 5K Display are experiencing technical issues when placed near a router, Apple is now delaying the shipment of the said display. Prior to the router issue, the said equipment normally shipped from 3 to 5 days and was available for an in-store pickup. Now, shipping estimates are longer at 5 to 6 weeks, and the in-store pickup is no longer an option.
LG UltraFine 5K Display Freezes When Placed Near A Router
The delay in shipping could be due to the fact that LG is currently retrofitting its units with a new and improved shielding to prevent radio frequency interference from nearby routers. Owners complained that their LG display flickered or get disconnected whenever they were placed within two meters of a router, causing the connected laptops to freeze up as well and require a restart.
If you are thinking of buying one for yourself, LG promises that the new units coming out will be equipped with proper shielding and won't experience the router issue that affected older units. "LG apologizes for this inconvenience and is committed to delivering the best quality products possible so all LG UltraFine 27-inch 5K displays manufactured after February 2017 will be fitted with enhanced shielding," says a representative from LG.
That means all the UltraFine 5K Display that will ship after February 2017 will have additional shielding that will serve to protect them from the electromagnetic interference coming from a nearby router. As for the UltraFine 5K Display units that are already in circulation, owners may contact LG at (800) 243-0000 to arrange for a retrofit shield repair to fix the router issue.
UltraFine 5K Display Still Discounted On Apple Website
The UltraFine 5K Display is an LG product that is sold exclusively in Apple's retail stores. This product made its debut at Apple's MacBook Pro launch last year to serve as the perfect accompaniment to the 13- and 15-inch MacBook Pro models. This powerful combination was meant to be a replacement for the Apple Thunderbolt display and will cater to MacBook Pro users who want to connect their laptops to an external display.
The display offers a 5,120 x 2,880 native resolution and a P3 wide color gamut. It offers the same amount of on-screen real estate as the one previously offered by Thunderbolt Display. It can also charge a MacBook Pro using the same Thunderbolt 3 cable used for video and data transfer.