Motorola just published a list of Moto phones that are slated to receive the highly anticipated Android 8.0 Oreo, but it was missing something important: the 18-month-old Moto G4 lineup.
However, Motorola is out to set things partly right. By "partly," we mean that the smartphone maker will add only one Moto G4 to the list, and it's the Moto G4 Plus.
Moto G4 Plus To Get Android 8.0 Oreo
In a blog post, Motorola announced that the Moto Z, Moto Z Droid, Moto Z Force Droid, Moto Z Play, Moto Z Play Droid, Moto Z2 Play, Moto Z2 Force Edition, Moto X4, Moto G5, Moto G5 Plus, Moto G5S, and Moto G5S Plus will get Android 8.0 Oreo.
Now the company added in an update that says the Moto G4 Plus will also receive the Android update.
"[I]n addition to the N upgrade it has already received, we will be upgrading moto g4 Plus to Android O," Motorola says.
However, the handset won't receive Android 8.0 Oreo at the same time as the others since it's an "unplanned upgrade," according to Motorola.
As for the Moto G4 and Moto G4 Play, they will have to live with Android 7.0 Nougat forever or until Motorola decides to have a change of heart.
The Consumer Outrage
When Moto G4 owners saw the list, they were outraged, and they were within good reason too.
First, despite its relatively young age, the Moto G4 series was excluded from the selection of officially supported smartphones eligible to jump to Android 8.0 Oreo.
On top of that, one of the main selling points of the Moto G4 lineup is that Motorola promised it would get the Android update.
To make matters worse, Motorola silently updated the infographic to remove any reference to an upgrade to Android O (via Reddit).
While the company can scrub out the blunder it's made online, it can't undo the damage it has done offline with fliers.
To boil things down, Motorola misled consumers when it launched the Moto G4 phones, especially those who bought it thinking they would get Android 8.0 Oreo in the foreseeable future at the time.
Perhaps, the company is rolling out the latest Android version to the Moto G4 Plus to appease users and avoid a scandal, under the guise that it wants to "keep its promises."