YouTube video service went down late Tuesday night for more than an hour, sending the online community into a tizzy. It, however, managed to get back on its feet quickly.
Those visiting the hugely popular video streaming/upload site were greeted by "500 Internal Server Error" message, with an amusing assurance that "A team of highly trained monkeys has been dispatched to deal with this situation."
Though Google was silent on the issue, YouTube itself acknowledged the problem, which affected not only the main YouTube service but also YouTube TV and YouTube Music, on Twitter and assured that it would be resolved soon.
Thanks for your reports about YouTube, YouTube TV and YouTube Music access issues. We're working on resolving this and will let you know once fixed. We apologize for any inconvenience this may cause and will keep you updated. — Team YouTube (@TeamYouTube) October 17, 2018
After nearly an hour, the problem was resolved:
We're back! Thanks for all of your patience. If you continue to experience issues, please let us know. https://t.co/NVU5GP7Sy6 — Team YouTube (@TeamYouTube) October 17, 2018
YouTube, however, did not explain what caused the issue.
Some YouTube users still complained that they were unable to watch any recorded shows on YouTube TV. YouTube later apologized, saying there was a "miscommunication" and the issue has now been fully resolved.
Our apologies for the miscommunication earlier. We received word this had been fixed, however some of our users were still affected. We now have multiple reports confirming this issue should now be fixed. Please let us know if otherwise! — Team YouTube (@TeamYouTube) October 17, 2018
Don't Call 911
This is not the first time this year that YouTube services suffered downtime, but the length of the downtime created a buzz on the web and prompted the Philadelphia Police Department to tell people not to call emergency services just to report about the outage. The department also sent out some very hilarious tweets:
Yes, our @YouTube is down, too. No, please don't call 911 - we can't fix it. — Philadelphia Police (@PhillyPolice) October 17, 2018
People call 911 because they didn't get bbq sauce with their chucken nuggies, this would not surprise me at all — Rosalia Sands (@rosalia_sands) October 17, 2018
Fortunately for you, we're not the spelling police! — Philadelphia Police (@PhillyPolice) October 17, 2018
No, we're serious - we don't know how to fix it! Maybe there is a YouTube video on how to do...wait. — Philadelphia Police (@PhillyPolice) October 17, 2018
Count how many times you can reset your router in a minute. Then try to beat it. — Philadelphia Police (@PhillyPolice) October 17, 2018
Oh well....now that YouTube's back online, time for me to get back to cute kittens and puppies videos.