Owners of the new Samsung Galaxy S10 are saying that the Tap to Wake function isn't working properly.
According to the reports, the feature triggers itself even when it's not supposed to do so, and as a result, it unnecessarily uses up the smartphone's battery.
Galaxy S10 'Tap To Wake' Issue
As spotted by SamMobile, users are complaining that Tap to Wake activates when it's inside a bag or in their pockets, which shouldn't happen.
Over at the official Samsung U.S. Community Forum, Galaxy S10 owners have been posting about their phones getting touch input inside their pants' pockets.
"My phone still detects inputs from my leg through my pocket, causing things like messing with the AOD [Always-On Display], waking up from a double tap, etc. One time I pulled my phone out of my pocket to see the camera viewfinder!" one writes.
Another user pretty much says the same thing:
"My leg through my fabric taps the phone and opens it up. This is draining my battery."
Elsewhere, others are posting on the Galaxy S10 subreddit.
"I keep my phone in my pocket with the screen towards my leg ... The only issue with this is that I started feeling the 'fingerprint rejected' vibrations while the phone was in my pocket," a user writes.
Another user says they didn't have a similar problem with the Galaxy S9. They even say that their Galaxy S10 Plus starts recording.
Samsung says the fix is to disable Tap to Wake and Always-On Display, but that will never fly. It's a device that costs nearly $1,000, after all, so it just has to work properly. Not to mention that what the company suggested so far is just a Band-Aid solution.
The good news is that issues of this nature can typically be remedied with over-the-air software updates.
Galaxy S10 Face Unlock
On a related note, Samsung also advises against using another Galaxy S10 feature in certain circumstances. When it comes to security, it says not to use Face Unlock and go for the phone's new ultrasonic fingerprint reader instead.
That shouldn't come as much of a surprise, since the facial recognition technology on it isn't exactly difficult to trick, as evidenced by multiple tests.