In a nutshell, Human Resources is a group of people responsible for managing an organization's resources. But the general definition of the term makes us wonder: should we let robots take part in HR processes given that they're not humans? HR experts, including Secret HR Society founder Anna Ott, disagree.
Speaking with Smart Recruiters, the chatbot-loving HR director pointed out that HR people should be "more disobedient," blunt, and bold when suggesting HR tech ideas.
"We need to spearhead the tech advances that change the way we do our jobs instead of just execute them," she said. "Tech innovation is what keeps HR relevant, so we need to be on the frontline."
If Anna believes tech and HR go hand in hand, then so should all HR people. So what are the next big things in the industry this year? We round up the top HR tech 2020 to give your business a competitive advantage.
Analytics With AI
There are many ways to incorporate this technology into your HR processes. With the help of artificial intelligence, you can easily roll out surveys and request feedback from employees. If you want to track trends within the organization and record vital metrics, you can make use of augmented analytics forms that combine the power of machine learning (ML) and natural language processing (NPL) to generate data easily from your targets.
Cloud-based HR is the future of resource of management, whether a company employs remote or office-based teams. From software tools that manage the payroll to smart platforms that connect candidates to employers, there are a plethora of HR tech tools you can use to optimize and streamline your processes.
SEE ALSO: HR Trends 2020: Best Payroll Software to Use Depending on Your Business Size
With the rise of online-based HR tools and self-serving platforms comes the growing concern for data security. This 2020, businesses must ensure that their data security is in place and accordance with data protection laws, such as the GDPR.
It's no secret that the more mentally and physically active an employee is, the more productive and high-performing he or she becomes at work. Also, according to Forbes, the way we design workplaces support employees' mental health and wellbeing.
Apart from ensuring your office is pleasing to the eyes and has the right elements to increase productivity levels, you can use software and tech tools to engage your people in wellness activities. One good example is Lantern, an app featuring tools that help fight anxiety and depression.
In recent years, remote working has taken the HR industry by storm and for a lot of good reasons. But while this setup has plenty of perks for employees, it also poses major management challenges for the HR department. Luckily, technology has its ways of solving HR problems. There are platforms that allow you to recruit people from the other side of the globe, software that makes face-to-face conversations possible, and more.
While all these HR tech 2020 trends look promising, it's never a good habit to follow trends blindly. Remember that there's not a one-size-fits-all approach to anything, so be sure to make the most of your current systems and focus on building strategic plans to improve your HR processes.