Have you ever experienced the mysterious 'Joy-Con drift' on your Nintendo devices? This problem has been one of the most troublesome issues for some users of the Nintendo products. And as usual, people are not just sitting around to wait for the company to fix them. Tuesday, June 30, however, Nintendo President Shuntaro Furukawa has a message to those affected with this problem. 

Nintendo President apologizes for the ultimate problem of users on Nintendo  

One of the most common problems encountered by some Nintendo Switch users is what people now call 'Joy-Con drift.' This is when the joy-con sticks-- attached to the Nintendo Switch device-- does a different movement, contrary to what you pressed or move on the cursor. 

Over the past few years, Nintendo users have been complaining about this problem, multiple times.

Back in July 2019, a class-action lawsuit was filed against Nintendo due to the joy-con drift incidents. The suit claims that "the joysticks on Joy-Con controllers are defective, leading users to experience drift issues." It entered the arbitration in March this year. The report said that Nintendo even tried to sway the judge to drop the case, but the case still continued.  

Over the past year, we've already seen thousands of websites offering how to fix them, but Nintendo seemed to be out of responsibility with this problem-- but not their President. 

On June 30, during a Japanese Q & A interview, Nintendo President Shuntaro Furukawa finally apologizes to all the Nintendo users that experienced this weird phenomenon with their joy-con devices. But since the case is still on trial, he refuses to say anything about the issue. 

"Regarding the Joy-Con, we apologize for any trouble caused to our customers," Furukawa said in the statement. "We are continuing to aim to improve our products, but as the Joy-Con is the subject of a class-action lawsuit in the United States and this is still a pending issue, we would it like to refrain from responding about any specific actions." 

What to do to fix 'Joy-Con drift' issues?

Though its kind of helpful for us that Nintendo President apologized for their mistakes over the past year, this problem is obviously can not be resolved with a simple 'sorry.'

In case you're experiencing the same problem, here's how to fix it-- according to Nintendo Life.

Recalibrate and update

Joy-con sticks can sometimes experience system malfunctions. If that happens, one thing that you can do is to recalibrate your device and update its firmware.

Contact Cleaner

If it is not yet working, another thing you can do is to do contact cleaning on your joy-cons. Using some pair of tweezers and a contact cleaner, detach the lid from the joy-con. Make sure not to press other buttons and try to massage the controllers in all directions. 

If these two wouldn't still work, Nintendo also offers free of charge repair for these problems. 

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