Pixel 7 Pro
(Photo : Google Store via Screenshot)

Google has received several complaints regarding a flaw that has upset the device's users. The volume buttons on the Google Pixel 7 Pro are reportedly easily detached, which may be inconvenient and even damaging to the smartphone. 

Notably, this model is a top-selling smartphone that has been praised for its design, speed, and camera. It is concerning that a brand's flagship smartphone is experiencing this type of problem.

According to Gizmochina's report, the company has not issued a statement about this matter. 

Falling Volume Buttons

There were claims of the button popping off after only a few weeks of usage and claims of it breaking off months later. The button has fallen off multiple times while the phone was in the user's pocket, resulting in either broken hardware or a frustratingly inaccessible phone. 

Android Central's Nick Sutrich was the first to notice the problem when he used his Pixel 7 Pro to make a public post about it. Sutrich made the awful discovery when he took his Pixel 7 Pro out of his pocket and saw that the volume dial was in the off position.

Affected Pixel 7 Pro Users

As per the report's investigation, Google employees informed some customers that the problem was not covered by the warranty. The explanation given by the staff seems to be that users "mishandled" their phones.

Nonetheless, Google assured Sutrich that its staff is well aware of the issue and will be in contact with him shortly. More and more people are complaining over Google Pixel 7 Pro's flaws, so maybe that will motivate them to find a solution. 

It is apparent that many people using the Google Pixel 7 Pro are affected by a design flaw involving the volume buttons. Some consumers were able to fix the problem by simply reattaching the control, while others were required to send their handsets in for repair.

Customers have expressed significant frustration about the Google Pixel 7 Pro's volume button, which has a tendency to come loose over time. The vulnerability may not impact all devices, but consumers should nonetheless be made aware of it so they may take any necessary safety measures. 

Users should use care while holding their gadgets and monitor the volume button closely until Google releases an update to fix the problem.

See Also: Google Pixel 4A News: Probably No Android 14 Update?

Gadget's Previous Issue

Unfortunately, this is not the first time Pixel 7 Pro owners have experienced an issue. In an October 2022 news article, the brand-new Pixel 7 Pro has a major battery-draining problem due to its display.

In comparison to the Samsung Galaxy S22 Ultra, the Pixel 7 Pro display drains battery life by almost 50% more.

This problem tends to become more apparent in low brightness. At its highest settings, it may significantly drain the battery life of such a premium smartphone.

See Also: Google Pixel 8, Pixel 8 Pro to Include Android 14 Safety Feature

Trisha Andrada

ⓒ 2024 TECHTIMES.com All rights reserved. Do not reproduce without permission.
Join the Discussion