A pizza delivery order turned into a nightmare and a serious breach on data privacy as one customer experienced. She will definitely not be ordering from Papa John's Pizza any time soon.
Singer/Rapper Iggy Azalea claims on Twitter that she ordered from the famous pizza chain and got more than just a box of pizza -- she also received an unexpected message on her personal mobile number.
According to Iggy's tweets, the message read: "Hello is this iggy azalea my brother had delivered something from Papa John's to u and he gave me the number on Friday night i am ur number one fan please call me back please," and "if this is u please answer u r my idol."
It turns out that the guy who delivered Iggy's order also delivered her number to a family member - his sister.
The singer posted a screenshot of the message on her Twitter account and alerted Papa John's of the unfortunate incident.
The pizza chain posted this somewhat unapologetic tweet in reply: "@iggyazalea #We should have known better. Customer and employee privacy is important to us. Please don't #bounce us!"
Using the offended customer's single title as a hashtag was probably not a good marketing move on Papa John's part. As many would agree, it was not a humorous and appropriate response. And Iggy herself was not amused as well.
I want answers @papajohns why is customer confidentiality a joke to your company?
— IGGY AZALEA (@IGGYAZALEA) Feb. 9, 2015
The female rapper stated that she asked for the picture of the delivery guy from the driver's supervisor for identification and confirmation purposes but the supervisor refused her request.
Iggy also posted that she expects the company to contact her personally to explain how the situation will be resolved in a professional manner and who is answerable for this breach of personal information or else a formal lawsuit will be filed.
Further updates on the exchange between Iggy Azalea and Papa John's Pizza can be read on her Twitter account.
