Are you one of the many who see content that doesn't belong to use when using iCloud on Windows? You're not alone.
(Photo : by Justin Sullivan/Getty Images)
SAN FRANCISCO, CA - JUNE 06: Attendees walk by a sign for the new iCloud during the 2011 Apple World Wide Developers Conference at the Moscone Center on June 6, 2011 in San Francisco, California.
The issue is reportedly only on iCloud on Windows, according to News18. Many users shared their concerns about imported videos from iPhone 13 Pro and iPhone 14 Pro models showing up with scan lines and blackened videos, which suggest that the content might have been corrupted. Moreover, users also see media content that has randomly been added to their iCloud library.
MacRumors gathered some of the complaints posted on forums. One affected user complained that the videos taken with the iPhone 13 Pro and iPhone 14 Pro models are not being synced with iCloud for Windows. According to the user, when certain videos are recorded and synced with iCloud for Windows, they turn black with scan lines.
Other users say they see media files that aren't recognized in their libraries. Some speculations point out that these media files could be from other people's iCloud libraries.
Server Issues?
It seems that this could be a server issue on Apple's end because, based on the reports, only certain files from the iCloud to the Windows platform for rendering. However, there is no response yet from Apple about this, but many users remain hopeful that the issue will be addressed soon.
Apple has been under scrutiny regarding the quality of its products, especially after last year's glitch in iOS, which caused some users' iPhones to shut down without warning. There have also been issues reported about the iPhone XS and XS Max.
Also read: Microsoft Confirms Integration with Apple Music, Apple TV, and iCloud
How to Fix the iCloud on Windows Issue
If you've also encountered the same issue, here are some ways that users have found to fix it:
1. Delete the entire media library on iCloud and start over.
2. Make sure your phone and your PC are synced to the same iCloud account.
3. Delete your iCloud account on Windows and try to re-add it.
4. Do a hard reset for your phone.
5. But if there's no way to fix it, you can always restore your data from the cloud.
Will Apple Fix iCloud Content Issues on Windows?
Apple has yet to address this problem and start rolling out fixes. For users who have problems with iCloud on Windows, it seems that the company is open to any feedback for a fix. The company has yet to comment on the problem.
It's clear that users are having issues with iCloud on Windows, so hopefully, Apple will address this issue soon to prevent further issues.
Related article: Microsoft Windows 11 Rolls Out iCloud Photos Integration: Here's How it Works
Written by April Fowell
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