With IoT poised to be the future, Amazon Echo is a device that can transform how we perceive things.
However, users of the Amazon Echo can be plagued by several problems, as they may lose track of the updates and new features that keep coming to the wireless speaker and voice command device.
We offer some quick fixes for issues, such as no Wi-Fi connectivity and the gadget being unable to locate smart-connected home devices.
Reconnecting To Wi-Fi
If you see a solid orange light on your Amazon Echo, this indicates that the device is not connected to Wi-Fi. The power LED emitting a solid white light is an indicator of being connected to Wi-Fi.
If you're encountering issues with Wi-Fi connectivity on your device, the simple steps below should resolve the problem:
Step 1: Disconnect the device's power cord. After 3 seconds, plug the cord in again.
Step 2: Ensure that the Amazon Echo is registered with your Amazon account. Navigate to Manage Your Content and Devices, then select Your Devices. Then look for the name you've given your Amazon Echo (for example, ANU).
Step 3: Deregister the Amazon Echo from Manage Your Content and Devices. Select the Deregister option under whatever name given to your Amazon Echo.
Step 4: Set up Amazon Echo from scratch.
Locating Connected Home Device
Unable to find your connected home device on Amazon Echo? Here's what you need to do.
For Alexa to locate a smart home device, she needs to be on the same Wi-Fi network. You can update the Wi-Fi network for Alexa in the app settings. Go to Settings > Device name > Update Wi-Fi.
Since connected home devices and Alexa operate best on a personal Wi-Fi network, check to see if you are not operating on networks that do not permit unrecognized devices to connect.
If you still have trouble, do the following:
Step 1: Say "Discover my devices" and check the Wi-Fi frequency of your device as some devices can only connect to 2.4 GHz and not 5 GHz frequencies.
Step 2: If the device is connected to a 5GHz network, change it to a 2.4GHz network on the router.
Step 3: Enable UPnp or SSDP on the router's settings.
Step 4: In the event that Alexa can locate the smart home device, but is not able to process the instruction, look for the device's name and rename it to make it easier for Alexa to understand. For example, change "B@thr00m light" to "bathroom light."
Step 5: Restart Alexa and the smart home devices.
Resetting Amazon Echo
To reset Amazon Echo if it is giving trouble, do the following:
Step 1: Take a pin or a clip to hold down the Reset button for at least 5 seconds. The button is positioned on the device's base (next to the power adapter port). The indicator light will turn orange and then blue.
Step 2: The light will switch off and on. Wait till it does that before finally turning orange again and enters the set-up mode.
Step 3: Open the app and connect the Amazon Echo to Wi-Fi. Register the device to your Amazon account.