Amazon has briefly extended its returns window for the United States and Canada clients to May 31 to provide people more time to return their items amid coronavirus pandemic.
The online retailer's return coverage is usually 30 days. Still, the organization delivered a new note in its return policy to inform clients that most orders made between Mar. 1 and Apr. 30 can be returned until the end of May.
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Health, the well-being of Amazon partners are of utmost importance
An Amazon spokesperson on Friday told CNet this change took in effect this week. The official said the health and well-being of our clients, employees, and the groups we serve are of utmost importance.
"We are temporarily extending the return window to offer you more time to send items back," a statement from Amazon said.
A similar note was brought to a page for impartial merchants selling on Amazon on Thursday night. On that note, Amazon asked these sellers healthy Amazon's new returns window. Amazon last month instituted a similar prolonged returns policy for numerous European markets.
COVID-19 update: We’re temporarily extending return windows in light of the ongoing global health crisis. Details on our blog. https://t.co/bE5ODB5BoX https://t.co/O2CcHy9m74 — Amazon News (@amazonnews) April 8, 2020
Amazon is currently prioritizing transport "high-priority" gadgets similar to family staples and clinical items. The eCommerce giant says that other merchandise "could currently take longer to ship."
Amazon overhauls logistics network since the start of COVID-19 outbreak
Amazon, the world's largest e-commerce corporation, has been overhauling much of its big logistics network in response to the pandemic. The move has led to a surge of new consumer orders as people are asked to stay home. To accommodate that spike in demand, Amazon already delayed delivery of nonessential items like toys and musical instruments to focus on deliveries of basic necessities like food and sanitizing wipes.
Adding an extended return window may assist Amazon to avoid too many shipments back while also getting more products out the door.
Adding to this complicated job, more Amazon warehouse workers are being sickened via the virus across the country, which could probably unfold the virus to customers.
This week introduced several employee protests at Amazon, as warehouse employees are asking for better protection. One group called Amazon out for selling and shipping many nonessential goods as they say they're risking their lives to finish orders.
The agency stated Thursday it is rolling out more health and safety protocols, including giving out face masks to warehouse workers and instituting temperature checks.
Many other retailers have additionally extended their returns windows. For instance, Apple will allow returns for up to fourteen days after it reopens shops, and Gap lengthened its go back window to Jul. 1. Other shops, like CVS, have suspended lots of their returns, saying most income is now final.
