Thousands of Three UK users have reported a massive outage on the popular British networking service on Wednesday, Oct. 7. Everyone online is now asking on the reason behind the outage. Here's what the company has to say.
Why is your Three UK not working for calls or text
For the recent 24 hours, some parts of U.K. including London, Manchester, Birmingham, Nottingham, Glasgow, Bristol, Liverpool, Leeds, and Sheffield noticed the massive network outage, at around 9:00 A.M. local time.Until now, some of the consumers on Twitter have been complaining for the network on stopping their calls or texts.
Three UK Well it’s been over 30 minutes and still no one via chat has connected. — Claire Willoughby (@ClaireWilloug14) October 7, 2020
Unless you’re with Three. Good luck calling anyone anywhere. Network down again. — dominic barnes (@dombee45) October 7, 2020
@ThreeUK @ThreeUKSupport still suffering with mobile Internet connection in S17. Please can someone contact me I am struggling to meet my work demands? — Lucie Andrews (@LucieAn37437077) October 7, 2020
Based on The Independent UK report, Three UK said they already know about the problem and work on fixing the issue.
"We are aware of an issue with the network and are working hard to fix it," a Three UK spokesperson said. "We know how vital communications are at the moment and are sorry for any inconvenience caused."
As per the Three network website, there are many reasons of the outage. These are: building materials of your home, location, cranes or any temporary structures, issues with device, extreme weather, or planned or unplanned maintenance.
For now, Three UK has not yet released official statement regarding the outage.
This article is owned by Tech Times
Written by Jamie Pancho