Google users previously complained about a new bug that forces them to have expensive cloud subscriptions for their Google Drive, Google Photos, and Gmail accounts. Since the issue is against their will, the search engine giant is required to provide refunds for the affected customers.

Google is currently offering refunds for those users who were forced to pay for a cloud service. The U.S. technology firm confirmed that there is a glitch causing some Google Photos customers to pay for memory.

The bug sends a message that their accounts have already used the 15GB cloud storage allocation. If you are still receiving this message, just disregard it since it is not true.

However, some people believed the notification since it is from Google. They paid for additional storage they didn't even need in the first place. To help you out, here's how to check if you're eligible for a refund.

How to check if you can get Google's refund

According to Express U.K.'s latest report, if you are impacted by the new bug and paid for the unnecessary storage, Google will send you an email after a few weeks.

The tech giant company added that it is already notifying those affected that they are due refunds for the premium data storage options they have upgraded to. All you need to do is to reply to the email and Google will take care of the rest, simple as that.

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"Beginning in January 2020, we may have inaccurately counted photo and video uploads towards your storage quota that is shared across Gmail, Google Drive, and Google Photos," said the giant tech firm via Express U.K.

"These uploads should not have counted against your storage quota," it added.

Some Google Play apps are vulnerable to an old bug

ZDNet previously reported that around 8% of all Google Play apps are vulnerable to an old security flaw. The issue could leave users exposed to dangerous attacks. Some of the vulnerable applications include Microsoft's Edge browser, OKCupid, Cisco Team, and Grindr.

Security researchers said that the old bug resides in older versions of Play Core, a Java library provided by Google. Developers can embed this Java library inside their apps to interact with the official Play Store portal. These current problems of Google just  show that the company is not really having a smooth month before 2020 ends.

For more news updates about Google and its upcoming services, always keep your tabs open here at TechTimes.

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Written by: Giuliano de Leon.