As business owners continue to recover from COVID-19, restaurants need software capable of bolstering their strategies in adapting to a new operating model. The software should be capable of addressing post-pandemic safety precautions, and at the same time, help the team balance between a streamlined operation and support any new revenue streams. It is the way they can keep the business afloat and make up for the lost income.

When mobile application technology veterans Haroun Ben Mahmoud and Mevludin Hodza foresaw the drift, they swiftly released the innovative and extremely user-friendly features in Zappter to help prepare restaurants for success. 

"As we reenter the post-COVID world to do business, reopening anxiety can make you feel stressed," said Haroun Ben Mahmoud. "But when you're confident with a focused strategy backed by appropriate tools, your reentry is going to be a breeze."

How Zappter Empowers Business Owners

Zappter is a one-of-a-kind application for business owners to easily create, design, and customize their own apps, entirely using drag-and-drop. Owners don't need to worry about coding or hiring someone to do it for them. They can visually build their app with only a few clicks, using one of Zappter's many extraordinary business app themes. Then they can customize the design as simple or complex as they want, and add new functionalities to address business needs with hundreds of pluggable features.

With these powerful features, in the apps to support restaurant owners with their reopening plans effectually:

Self-Service Through Digital Menus

Digital menus are a trendy, Covid-safe feature that many restaurants are starting to use. Zappter offers this to allow guests to order at their table, right on their smartphones or tablets. By scanning the QR code displayed on their table, the customer can view the menu and order whenever they're ready. Because the ordering process is contactless, it creates a safer dining experience and even facilitates faster table turnover, which increases revenue. 

Contactless Payment Methods

Zappter has COVID-safe, secure payment options for owners to choose from. Tap-to-pay is a simple method that lets customers tap, hold, or wave their contactless cards or mobile wallets over a terminal to pay their checks.

Another option is contactless payments using QR codes. Like the digital menus, customers can scan the table's QR code with their phone and process payment independently. The customers won't need to be near a payment terminal and can keep a safe distance from other patrons and staff. 

Socially Distant and Outdoor Dining

Dining isn't always limited to the main dining room. During summer, when restaurants open their patios or vacation hot spots offer poolside service, Zappter's Places feature can be an extremely beneficial tool. With Places, restaurants can manage capacity and preserve social distancing. Restaurants can use Places to generate QR codes and assign them to any table or location that lets staff know where to deliver the order.   

Staggered Resource Planning

Restaurants may choose to administer staggered scheduling to minimize close contact with fellow staff. Doing this results in a high number of shifts, and the Zappter app makes it easy for the restaurant to adapt. Using built-in sell controls with resource and time-based controls, schedule makers can easily create staggered schedules.

Contact Tracing Plugin

Because reopening guidelines could require contact tracing, Zappter offers a plugin that can alert someone if they have been in close proximity with a COVID-positive person. This plugin uses QR codes to help control the spread of the virus.

Order Fulfillment "Rules"

The order fulfillment "rules" is an advantageous feature that allows businesses to customize requirements and payment restrictions on purchases before placing the orders. For example, owners can predefine a rule on alcohol purchases that require age verification. Once validated by the rule, the customer can proceed within the app.

Marketing

Marketing strategy is critical to a successful reopening plan. Zappter has outstanding built-in features to target (or re-target) customers with effective marketing strategies. Customers, segmented by age group, sex, area, revenue stats, and more to determine your most effective plan. The marketing feature is also integrated with the world's leading third-party marketing tools, like MailChimp, HubSpot, Twak, CRM, SendGrid, Twilio SMS GW, and many more.

Embracing the New Normal

COVID-19 changed the way businesses operate, and with Zappter, reopening restaurants can be much easier and more cost-effective than owners anticipated. Zappter's easy-to-use platform helps less tech-savvy individuals navigate their businesses through our new post-pandemic world. With Zappter leading the change with its inspiring app, the restaurant industry will be back and stronger than ever.

Visit zappter.com to try the Zappter App Builder for free.