Twitter released a new update that allows users to report abusive tweets in a way that was described as "more empathetic." The new approach reportedly allows users to report "symptoms-first" when it comes to bad behavior.
Twitter is Making It Easier for Users to Report Potentially Bad Tweets
According to the story by Gizmodo, Twitter is adding this new feature in order to help speed things up when it comes to reporting potentially bad tweets. The previous limitations had users determine whether certain accounts committed violations.
As per the official Twitter blog post, the new system will be "more empathetic" and also more supportive. When reporting, users will be asked what happened or the "symptoms" in order to use the information to suggest certain types of violations that occurred.
New Process is Available for the Web, iOS, and Android Platform
The new process is available on different Twitter platforms, including web, iOS, and Android. The new initiative aims to help make the process much easier for users to report whenever there is a violation of Twitter rules.
Twitter stated that the total number of actionable reports that the company received increased by a solid 50% when it comes to testing out the new system. A Twitter data scientist, Brian Waismeyer, noted that during moments where urgency is needed, people have to be heard and should also feel supported.
The Platform Asks Users to Describe What Happened During an Incident
Waismeyer then elaborated that users won't have to look up a medical dictionary to point out certain problems they are receiving with other users. The new feature aims to help users by making the reporting process much easier for them.
Waismeyer reportedly led the development of the brand new process, as per the blog. It was also noted that if users are trying to get help, it is important for them to describe what happened to them during the incident.
Users Will Have to Fill Up a Mini Questionaire for the Report
In a blog post made in December, the company revealed that it was actually working on a redesigned process for reporting Tweets. The news was initially spotted by The Verge, and later on, Twitter confirmed the news.
The brand new reporting process is quite similar to a mini questionnaire and won't be hard for users to use. The first thing Twitter asks its users to do is to submit the answered questionnaire for the report.
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Twitter Provides Users with Suggestions Regarding What Type of Report Should be Made
The process can be found in the "gathering info" section, where users will be asked to categorize different harmful behavior. Once users finish, they will then be asked how the reported user is acting.
Based on how users answer, the platform will then give a suggestion regarding what type of report should be made. Once the suggestion is given, users will then be asked whether the assessment was correct and if they want to pursue the report.
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This article is owned by Tech Times
Written by Urian B.
