The new iPhone 14 hardware defects cause the iOS device to automatically reboot or crash.
An attendee holds a new Apple iPhone 14 Pro during an Apple special event on September 07, 2022 in Cupertino, California. Apple unveiled the new iPhone 14 as well as new versions of the Apple Watch, including the Apple Watch SE, a low-cost version of the popular timepiece that will start st $249.
If this is true, then Apple could be forced to conduct a recall to fix the hardware issues.
The latest iPhone 14 issues were spotted on the Black Cat Complaint platform; a website for customer complaints.
Many iPhone 14 users already shared their negative experiences via the official Black Cat Complaint WeChat account.
Here's what affected iPhone 14 consumers shared.
iPhone 14 Hardware Defects Force Device to Reboot, Crash
According to GizmoChina's latest report, the affected iPhone 14 buyers are located in China.
The new iPhone 14 and 14 Plus is displayed during a launch event for new products at Apple Park in Cupertino, California, on September 7, 2022. - Apple unveiled several new products including a new iPhone 14 and 14 Pro, three Apple watches, and new AirPod Pros during the event.
Also Read: Apple iPhone 14, Android Phone Battery Boost Hack: How to Restrict Background Data/Refresh
They said that they purchased their defective iOS smartphones from an Apple-authorized dealer.
After buying the iPhone 14 units, they experienced numerous reboots and crashes each day; averaging around one to two reboots/crashes.
Affected Chinese users speculated that the unwanted crashes and reboots are caused by hardware defects.
They tried to conduct a remote diagnosis and analysis report via the customer service hotline.
However, in their first attempt, customer representatives said that there were no hardware problems at all.
In their second call, customer service changed its statement; saying that it was a software upgrade issue.
Will This Lead to iPhone 14 Recall?
As of press time, Apple hasn't responded to the complaints made by its Chinese consumers.
But, if the issues are really caused by hardware defects, then there's a chance that a recall from the tech giant manufacturer will happen.
This is not the first time that iPhone 14 users experienced issues that were allegedly caused by hardware defects.
MacRumors recently reported that many iPhone 14 Pro users were affected by the horizontal lines display issue.
Luckily, Apple was able to acknowledge the problem immediately. You can click this link to learn more about the previous iPhone 14 Pro horizontal line problem.
Here are other stories we recently wrote about smartphones:
A study claimed that the value of the Samsung Galaxy S23 series depreciates faster than iPhone 14.
Previously, Apple explained why iPhone batteries become less efficient as iOS handsets age.
For more news updates about iPhone 14 and other popular smartphones, always keep your tabs open here TechTimes.
Related Article: iPhone 14 Crash Detection: Apple Urges Users to NOT Cancel Unintended Emergency Call
