A new Facebook Messenger glitch causes panic among users as the issue removes photos, files, and links in direct messages and group chats.
This photo illustration shows an office worker using the Messenger app in Manila on March 23, 2018.
On Tuesday, May 2, the Messenger app also had another issue. The outage during that day prevented users from accessing their accounts.
Now, another bug has appeared, causing the Messenger history to disappear. The latest in-app glitch started on Thursday, May 4.
If you are also affected by the latest Facebook Messenger bug, here are the details you need to know about it.
Facebook Messenger Glitch Removes Photos, Links, and Files!
Based on the complaints shared by users on Facebook and Twitter, the most affected ones are located in the Philippines.
In this photo illustration, the logos of social media applications Instagram, Facebook, LinkedIn, Messenger, Hyperlapse, and Telegram are displayed on a cellphone screen on April 26, 2023, in Rio de Janeiro, Brazil.
Also Read: Facebook Messenger: Multiplayer Games Now Available During Video Calls, Like Apple's iMessage?
CNN Philippines reported that many Messenger users could no longer access their files, videos, photos, as well as saved links.
Because of this, the topic of Facebook Messenger is trending on Twitter as of press time. It has already garnered over 4,300 tweets; this number is still increasing.
Although the history of the Messenger app on their ends vanished, they can still chat and share content via DMs and GCs.
Aside from this, photos and other shared content can still be accessed. But you need to backread them manually just to see them.
You can check the tweets below to see the comments of affected Messenger users regarding the latest app glitch.
me and my evidence can't be gone messenger, this can't be pic.twitter.com/Xq0BB4i9XM
— your blue 💭 (@yourwordthought) May 4, 2023
pls bring back all the photos on facebook messenger 😭 those are memories!! (na hindi na kaya i-keep ng phone storage ko hehe) @messenger @Meta
— ❌❌❌ (@iJUNEEEEEEYA) May 4, 2023
Are U.S.-Based Messenger Users Affected?
According to DownDetector, some U.S.-based users are affected by the newest Facebook Messenger glitch as well.
However, unlike in the Philippines, they didn't reach hundreds. Americans who are experiencing the in-app issue are mostly located in the following cities:
- Toronto
- Boston
- New York
- San Franciso
- Los Angeles
- Phoenix
The majority of the affected American users (45% of them) are having issues with the Messenger app.
Meanwhile, 38% of them can't access their DM and GC history. The remaining 17% are having issues sending messages.
As of writing, Meta hasn't announced if it is already working on a fix to solve the Messenger glitch. If you are affected, the best thing you can do is wait for the company's further announcements.
In other news, the new TikTok Pulse Premier was launched, allowing brands to choose their ad placements. We also reported about the latest WhatsApp Beta for Android, which offers a new bottom navigation bar.
For more news updates about Facebook Messenger and other social media apps, always keep your tabs open here at TechTimes.
Related Article: Facebook Messenger Down for Some Users, DownDetector Says
