Users are complaining after installing an update to take the operating system of the Tegra Note 7, launched by NVIDIA before the Shield gaming tablet, to Android 5.1 Lollipop.

The Tegra Note 7, launched back in 2013, is a 7-inch Android-powered tablet that packs the NVIDIA Tegra 4 processor powered by 1GB of RAM. The screen of the Tegra Note 7 has a 1280 x 800 pixel display with storage space of 16GB.

The Tegra Note 7 received the Android 5.1 Lollipop update along with the Shield Portable, a handheld game console of NVIDIA. NVIDIA teamed up with third-party manufacturer to produce the tablet, with the company only providing the designs.

The software update for Tegra Note 7, in addition to bringing the aged tablet to Android 5.1 Lollipop, also added improvements to the DirectStylus digital pen of the tablet, address certain issues with the compatibility of apps and made fixes to certain problems in the display, audio and network components of the tablet.

However, users have posted complaints on the Google+ page of the Tegra Note 7 regarding the Android 5.1 Lollipop update to their tablets, as the update has led to a wide range of issues to the devices.

According to Sandip Gupta, certain video files in the .mkv format are not playing on the Tegra Note 7 after installing the Android 5.1 Lollipop update using the MX Player, whereas the video files used to play with no problem at all before the update. Gupta also said that the volume of the Tegra Note 7's speakers have been "completely ruined" by the update.

Another user by the name of Captain Cookster reported that his Tegra Note 7 has been mothballed and is no longer usable with the Android 5.1 Lollipop update, posting a long list of issues that includes overheating, battery depletion, random rebooting and lagging keyboard and GUI, for an overall slower performance of the tablet.

Amid the many complaints, user Touko Sakura recommended users to do a clean install by first doing a factory reset on the device and then installing the Android 5.1 Lollipop over the air.

It is nice to see that NVIDIA is still supporting its older devices, despite its focus on its newer models such as the Shield Tablet. However, the company should definitely address the problems that Tegra Note 7 users are experiencing with the upgrade to Android 5.1 Lollipop.

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