Apple To Fix iPhone 6 Plus Phones For Free After iSight Found To Capture Blurry Photos


Apple announced on its website that it will replace some iPhone 6 smartphones for free, after the device's iSight back camera was found to take blurry photos.

The company said that a "small percentage" of iPhone 6 Plus phones have the defective camera component that causes photos to come out unclear, which were sold September 2014 through January 2015.

Apple will replace devices with a faulty iSight camera that have serial numbers associated with the models sold during the four-month period mentioned above. Users can check to see if their iPhone 6 Plus is eligible for the free repair by entering the serial number in the tool on the Apple support website.

To find your phone's serial number, simply go to Settings > General > About and check the device's box, or access the number via iTunes.

Those who find their iPhone 6 Plus has been recalled can get the iSight camera replaced at an Apple-authorized service provider, the Apple Retail Store, or they can contact Apple's technical support to exchange their phones. Wireless carriers will not be able to fix the issue.

Users are recommended to back up their data to iTunes or iCloud before replacing the defective device.

Apple cannot fix phones with cracked screens, since this impairs the ability to replace the camera. Customers will first have to fix their screens before having iSight repaired.

The iPhone 6 Plus hit shelves last September, becoming the most popular-selling phablet device during the first quarter of the year in the U.S. The smartphone, along with its sister device, the iPhone 6, is known for its ability to take high-quality photos — thanks to its 1.2-megapixel front-facing camera for selfies and its 8-megapixel rear camera.

The iSight camera features a new sensor with Focus Pixels, which enables faster autofocus. The camera has an f/2.2 aperture with 1.5 u pixels. The camera also allows users to shoot videos in 1080p HD at 60 fps, slo-mo at 240 fps, as well as time-lapse videos.

Apple is expected to announce the iPhone 6s this September.

Photo: Kārlis Dambrāns | Flickr

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