Starbucks
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Starbucks Retires NomadGo Inventory AI Across 11,000 Stores: Workers Had to Recount Every Scan

Starbucks terminated its AI-powered inventory counting system across all North American stores this week, nine months after deploying it as a centerpiece of CEO Brian Niccol's "Back to Starbucks" turnaround — the most prominent enterprise AI rollback in retail so far in 2026. An internal newsletter reviewed by Reuters and confirmed by two employees stated plainly on Monday, May 19.
by Kyle Belmonte
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