A Nintendo Switch repair center shares how the rising Joy-Con drift fix demand is affecting the performance of their staff.
An employee walks past a logo of Japan's Nintendo Co. at a Nintendo store in Tokyo on November 5, 2020, after the gaming giant said its first-half net profit soared 243.6 percent on-year. (Photo by Behrouz MEHRI / AFP)
Many Switch owners are still having problems with their Joy-Cons because of the drift hardware issue.
For those who haven't experienced this yet, the annoying bug happens when there is a command in the Joy-Con that the player does not input.
This can lead to a negative experience since the drift bug can affect your gameplay. Because of this, many gamers tend to bring their consoles to United Radio, the Nintendo Switch repair shop located in Syracuse, New York.
Nintendo Switch Repair Center's Claim
According to Kotaku's latest report, the United Radio claims that the demand for Joy-Con drift fixes is now worsening. Because of this, the company is having a stressful time in the shop.
People wait in line for a chance to sample new games for Nintendo Switch at the 2019 Electronic Entertainment Expo, also known as E3, opening in Los Angeles, California on June 11, 2019. - Gaming fans and developers gather, connecting thousands of the brightest, best and most innovative in the interactive entertainment industry and a chance for many to preview new games.
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The Nintendo Switch repair center shared that there are a lot of repair mistakes because of the high turnover of the consumer.
Aside from this, the New York-based repair shop confirmed that thousands of Joy-Cons are being returned every week. Because of this, employees tasked to fix the hardware issues are being overwhelmed.
"We ended up having to set up an entirely new workspace just for Joy-Con repair," said the United Radio.
Other Issues of United Radio
Aside from the worsening Joy-Con fix demand, employee retention is another problem that the United Radio experiences.
This means that the repair center lacks skilled staff that can efficiently fix the faulty consoles. Because of this, the company is forced to conduct third-party employment.
The United Radio said that it usually acquires temporary staff from Aerotek. However, most of these workers don't last that long.
Now, if you are one of the Nintendo Switch owners that experienced the drift issue, try the troubleshooting methods provided by MakeUseOf before sending your console back to the United Radio:
- Try recalibrating your control sticks.
- Double-check if controllers are connected properly.
- Try resetting the remapping button.
- Always update the Switch system.
- Update the Nintendo Switch Joy-Con firmware.
Recently, Nintendo's land adjacent purchase cost around $40 million.
On the other hand, a new Nintendo patent revealed that there would be a new Switch controller.
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Written by: Griffin Davis
