The Federal Trade Commission (FTC) found a new robocall scheme! It explained that the robocallers are now pretending that they are from Amazon and Apple support groups.
"Scammers are calling people and using the names of two companies everyone knows, Apple and Amazon, to rip people off," said FTC via Federal Trade Commission Consumer Information's latest report.
The agency said that there are two versions of the new robocall scheme. The first one claims that the consumers made a suspicious purchase using their Amazon accounts.
According to Yahoo Finance, this fake call also states that the retailer lost or can't fulfill one of their purchases.
Fake Apple call
The second robocall scheme claims that it is from the Apple support group. The fake call informs the recipients that Apple spotted that they have suspicious activities on their iCloud accounts.
It also tells the users that their accounts might have been breached. Apple and Amazon robocalls both use the same technique. One of them would ask you to press 1 or call a certain phone number to coordinate with a customer representative.
Both of them work just like the previous robocall schemes. The scammers would try to extract all the user's personal information, including account passwords and card numbers.
What you need to do
FTC provided the things that people need to do once they receive an unexpected message or call claiming that they are from Amazon and Apple support.
When the suspicious caller tells you to press 1, don't do it.
- Avoid calling the phone number they provide you unless it is a verified one.
- Never ever give your personal information, especially when the call feels suspicious.
- If you believe that your account really does have a problem, contact the official company through the website or phone number you know is real or you usually contact.
As of the moment, FCC and FTC are still trying to address the growing robocall issues in the United States.
For more news updates about robocalls and other fake calls, always keep your tabs open here at TechTimes.
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Written by: Giuliano de Leon.