On Monday, March 22, the Federal Communications Commission (FCC) is asking the public to submit Internet Broadband Connection reports, whether good or bad, as the federal agency aims to conduct a study on expanding. Internet is a massive need and necessity during the pandemic, as most of the processes are done online and remotely for works and school alike.

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Instead of ranting to a friend or family member, the complaint sent to the FCC may have significant changes and improvement on one's internet connection in the coming years, particularly as a study is conducted. The federal agency is looking into improving internet connection across the country by updating its broadband maps in certain locations. 

The FCC's latest study is to collect the consumer broadband availability experiences that aim to seek the opinions and insights of the users that mostly rely on internet connections. Since most of the citizens are users of the internet for work-from-home employment setups or home study online classes, anyone can provide insights to be sent to the agency. 

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FCC Internet Broadband Connection Complaints

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FCC is looking into collecting the inputs of everyone who uses the internet across the country, despite being from different service providers and technology companies that offer its products. The study would focus on the broadband internet connection, which is the largest community of internet users that are installed in their homes. 

Here, users can mention everything that has occurred, without limitations, as they would all be official entries that would discuss the quality of internet connections in the country for the FCC to determine its reliability. Apart from that, people are given the chance to name the internet service provider (ISP) that has performed poorly with its connections. 

FCC Broadband Consumer: How to Report

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Users and service applicants that have been dissatisfied with their ISP's products and connection can fill out this form, which would then be submitted to the FCC, collecting several personal information. Users may include screenshots and other supporting media to properly discuss the complaints forwarded regarding the broadband services in their area.

Moreover, users can take this chance so that they could address the massive problems that are present in their current internet connection, particularly as they cannot be addressed by the ISP. However, this FCC is not a direct complaints platform for the ISPs, and its action may come later than expected, but it would still provide a place to bring up everything that is needed. 

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Written by Isaiah Alonzo

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