Despite COVID19 restrictions coming to an end, a successful vaccine roll-out, and the world getting back to normal, some of the changes that we made to protect ourselves and others during the pandemic are likely to stick around for good. One of the main ways that the world changed throughout the COVID19 pandemic was with working from home, and for many office workers, this made a huge difference to their work-life balance, productivity, and overall happiness, prompting many companies to make this change permanently. If you are planning to continue the WFH culture in your business after the pandemic is over, here are some of the main tech solutions you'll need to keep it running smoothly.
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If you have employees working from home who need to answer calls and communicate with clients and customers, a VoIP phone system is the best way to do this. VoIP or Voice over Internet Protocol allows companies to make calls over the internet, rather than using traditional phone lines. Not only is it cheaper and more scalable for growing businesses, but it also allows companies much more flexibility in terms of how and where employees make and receive calls. Telecom services (like Integrated Communications of Minneapolis) offer business phone solutions.
Working from home does not come without its drawbacks, and one of the main issues is the ability for employees to work together and collaborate on projects when they are in remote locations. Thankfully, online collaboration tools have made it easier than ever for groups to take on projects together, even when they are nowhere near each other physically. Trello, for example, can be a great way to keep on top of projects and instantly know where everybody is up to with just one glance. Google Docs and Google sheets are ideal for collaboration, as multiple people can edit the document in real-time, leave comments, and communicate with one another through the built-in chat.
For employees to work well together with one another when they are working from home, good communication software is needed. Slack is an ideal choice as it allows for text messages between individuals and teams and can easily be left open throughout the day while employees are working or accessed through the easy-to-use phone app. For video meetings, Zoom has become the top choice over the past year, and Google Hangouts and Microsoft Teams are other great options to consider.
Finally, investing in tech and security software to make working from home safer for your employees and your business is key. If employees are going to be accessing secure business systems from their home Wi-Fi network, it's important to put strategies in place to prevent this from being intercepted by cybercriminals. Work with an IT company to update firewalls and security software on company devices for working from home and work with employees to implement it on personal devices that they use for work. In addition, using a VPN can also make sure that all traffic is encrypted and secure.
With working from home becoming the new normal, these are the tech solutions that will help you ensure that it is an efficient and positive experience.