Damaged Amazon products are a pain in the neck. Many consumers find it hard to return the retailer's defective gadgets and other products.
Since people usually complain about how the giant online store handles its damaged products, Amazon decided to release a new process that would allow its consumers to have $1,000 as compensation.
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A worker loads a truck with packages at an Amazon packaging center on November 28, 2019 in Brieselang, Germany. Amazon is anticipating a strong holiday season and has hired extra workers at its packaging center across Germany. Meanwhile workers at some of the centers, though not at Brieselang, have announced strikes to further their demands for better pay.
However, not all of them would have the said compensation since the retailer announced that those who only suffered from personal injury or property damage because of malfunctioning devices and other things would have the $1,000.
"Now, in the unlikely event a defective product sold through Amazon.com causes property damage or personal injury, Amazon will directly pay customers for claims under $1,000," said the giant retail firm.
The new compensation plan of Amazon is a part of its existing A-to-Z Guarantee program, which offers customers a return process for products sold through third-party sellers.
New Damaged Amazon Product Compensation
According to Hype Beast's latest report, Amazon's new consumer-friendly innovation would begin this coming Sept. 1. The giant retail company announced that this would help resolve issues linked to property damage and personal injury.
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The Amazon website is seen on December 5, 2017 in Dandenong, Australia. Amazon has ended months of speculation by launching its local website overnight. The online retail giant has started taking orders and shipping products from its 'fulfilment centre' in Dandenong South, offering massive discounts on millions of items across more than 20 categories.
If you are one of the affected consumers, you still need to contact Amazon Customer Service to check your damaged product. Once you are eligible for the $1,000 compensation, the giant firm would inform the seller to conduct proper actions as soon as possible.
On the other hand, Amazon also confirmed that it would be the one to step in and the customers if third-party sellers are unresponsive.
In other news, Google employees are currently facing financial issues since the giant search engine company announced that those who decided to work remotely could experience a 5% to 25% salary cut.
Amazon US Air Cargo Now Open!
Amazon seems to be busy right now since it is releasing new programs to enhance its service, as reported by TechCrunch.
Now, the retail giant announced that its billion-dollar U.S. Air Cargo Hug is now open. This new airplane headquarters of Amazon costs around $1.5 billion. The company announced that this new technology would help it speed up its delivery services.
For more news updates about Amazon and other giant retailers, always keep your tabs open here at TechTimes.
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Written by: Griffin Davis