Bangkok Airways admitted that a data breach has taken place and that personally identifiable information (PII) of customers may have been stolen by hackers. Included in the PII of Bangkok Airways customers that have been stolen are partial credit card information, according to a press release published by the airline company.

Bangkok Airways has yet to specify the number of customers affected by the data breach.

The LockBit ransomware gang has since claimed that it is in possession of compressed files belonging to the airline company. The ransomware gang has threatened to release the files if the group's ransom demands are not met by Bangkok Airways.

Bangkok Airways Data Breach

Bangkok Airways
(Photo : Edwin Leong from WIkimedia Commons)

Bangkok Airways has admitted to a data breach that involves the theft of PII of their customers.

"On 23 August 2021, Bangkok Airways Public Company Limited discovered that the company had been a victim of [a] cybersecurity attack which resulted in unauthorized and unlawful access to its information system," Bangkok Airways' press release reads.

Per the press release, personally identifiable information that may have been stolen include the following:

  • Passenger name and family name

  • Nationality

  • Gender

  • Phone number

  • Email

  • Address

  • Contact information

  • Passport information

  • Historical travel information

  • Partial credit card information

  • Special meal information

Bangkok Airways assures that the incident has been reported to the authorities, including the Royal Thai police. The airline company is also in the midst of investigating the data breach.

Bangkok Airways has advised its customers to contact their banks and credit card providers as a primary preventive measure so customers can change passwords that may have been compromised in the data breach.

According to a report by TechRadar, Bangkok Airways has yet to identify the number of customers affected. It also has not "offered subscriptions to identity fraud prevention services, which companies usually do in cases of ransomware gangs getting their hands on such sensitive PII."

Related Article: The Importance Of A Timely Data Breach Response

Ransomware Attack

Per the TechRadar report, the press release published by Bangkok Airways comes after a ransomware gang known as LockBit has claimed to have 103 GB worth of compressed files belonging to Bangkok Airways.

The group initially threatened that the data would be released on August 30 but, as TechRadar points out, it has yet to happen. According to the report, the two parties might be in the middle of a negotiation.

Other Airlines That Have Been Victims of Data Breaches

Bangkok Airways is the latest victim of cybersecurity attacks among airline companies. The ransomware attack on the airline company is also the latest addition to the string of data breaches and cyberattacks that have taken place this year.

In 2020, airline company EasyJet fell victim to a data breach after hackers were able to steal credit card details of 2,000 customers.

In 2015, Chinese hackers launched a cyberattack on United Airlines as well as American Airlines.

Also Read: China-Linked Hackers Attack American Airlines And Sabre

This article is owned by Tech Times

Written by Isabella James

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