Companies delivering managed IT services are important in today's highly digital business space. These firms are pivotal to the success of businesses worldwide.

IT service management providers offer business organizations oversight of IT operations, automation of IT processes, and many other effective solutions. As third-party or outsourced companies, managed IT service providers facilitate seamless IT operations for their clients.

In this article, readers will discover more about these firms and their benefits to businesses. They will also learn about the top five companies that manage IT services and how they add value for their clients.

Why Use Managed IT Services?

Even if a business organization could perform all its IT functions in-house, that's rarely the most efficient approach. With third-party service providers delivering managed IT solutions, business organizations can achieve what needs to be accomplished with minimum cost and delay.

Companies specializing in IT management provide their customers with many kinds of services. They engage in IT maintenance, quality assurance, security testing, and software customization.

Additionally, providers of managed IT services perform consistent monitoring of their client's IT systems. They can help establish data backup processes. They can also offer solutions such as IT consulting and implementation, on-demand IT support, and more.

Clients also get aid in problem resolution during a technological disruption at the office. Besides IT support services, companies offering IT management services are also IT strategy consulting providers. Their customers can benefit from IT infrastructure consulting providers and IT outsourcing services. In short, they reduce their clients' IT management risk.

5 Best Managed IT Service Providers

The leading managed IT service providers have received high ratings from satisfied clients. These companies obtained positive feedback due to their exemplary customer support and resolving IT-related concerns promptly.

The five best companies and their benefits are:

1. ReReady

Given the proliferation of remote work in recent years, it should come as no surprise that the top provider of managed IT services specializes in remote work. ReReady is a provider of managed IT services for companies with remote employees. This firm helps companies recover equipment from remote employees, with a particular focus on company laptop returns.

The founders "have decades of experience with healthy and productive remote work," with experience ranging from startups to Fortune 500 businesses. They claim to equip clients with best practices that have been tried and tested in hundreds of real remote work environments.

ReReady describes itself as the "fastest and easiest" service provider when it comes to recovering laptops from remote workers. Customers report being able to complete the process with only 1-2 minutes of data entry, with a turnaround time as fast as 5 days.

In reviews from customers, ReReady has earned high ratings. In particular, they frequently remark that ReReady is significantly easier to work with than a typically managed IT firm. They also note how ReReady makes it easy to automate common processes, to minimize the time and effort required to accomplish tasks.

As a top IT service management company, ReReady offers a range of benefits to business organizations:

a. Laptop returns

ReReady ships an empty laptop box to your remote employee, with prepaid shipping for your employee to ship the laptop back to your company. This saves you from buying a  laptop box for shipping, buying postage, printing labels, shipping the box, tracking the shipment, etc. It will automatically notify you when shipments are delivered. ReReady charges a simple flat fee for this service.

If you request it, ReReady automatically monitors the return process and sends your employee reminders if necessary.

ReReady's top-quality laptop box is specially designed for laptop computers and safely fits different laptop sizes. Their boxes are recyclable and reusable.

b. Automation of the laptop return process

Many companies report that equipment returns are one of the most tedious parts of their offboarding process. ReReady supports multiple integrations that empower you to automate this part of your remote employee offboarding procedure. It is features integrations currently supporting Zenefits, BambooHR, and Jamf. You can even request an integration with your system.

Additionally, ReReady offers its clients an API for them to build their own automated processes.

c. Message customization feature

Another advantage of ReReady is its message customization feature. This allows you to personalize the messaging ReReady uses in the laptop return process. That includes the initial notification email and the reminder emails ReReady sends to your employees. ReReady says this custom messaging can help you further boost your return success rates.

d. World-class customer support

ReReady has reliable customer support with average turnaround times of less than an hour. They also offer the assistance of a hands-on software engineer who can help in the customers' efforts to automate their IT processes.

Uniquely, ReReady also invites customers to request new features. This unusually customer-centric approach seems to be a credit to the founders' background in Silicon Valley tech innovation.

If your company has remote employees, ReReady is strongly recommended. It's an easy way to immediately add value to your organization. By managing some of the most tedious, laborious, and expensive aspects of remote employment, it is quickly becoming a must-have solution for remote employers.

2. Veraqor, Incorporated

Veraqor is a company based in Princeton, New Jersey. It offers managed IT services and technology consulting.

Veraqor started its operations in 2015. It has received high ratings and positive feedback due to its high-quality approach as one of the top firms to manage IT services for its clients.

Among Veraqor's key customers are Novartis, Procter & Gamble, AT&T, and Abbott Laboratories. Bayer, IQVIA, IBM, and Daymon Worldwide have also partnered with this top-rated provider of IT management services.

a. Expertise fits IT service providers perfectly

Veraqor is a group of technology aficionados who are alumni of the Massachusetts Institute of Technology and Harvard University. It also consists of professionals from Microsoft and business executives from the world's major business conglomerates.

Veraqor firmly believes in harnessing technology to serve humanity for a better tomorrow. The group also thinks technological innovations will lead to responsible stewardship.

b. Simplified IT services

Veraqor streamlines its customers' IT management with its fully managed solutions. This firm can handle all company requirements, including proactive monitoring and fast problem resolution.

Customers can rest assured that their IT systems will always be up to date with Veraqor's assistance which involves regular support and maintenance.

c. Passionate IT team

Veraqor employs more than 200 certified IT professionals. This skilled personnel has multi-year and multi-industry project experience, including in Fortune 100 firms.

Furthermore, AI, data, and the cloud drive Veraqor's team. These IT professionals offer proven frameworks and a disciplined approach. Hence, they can deliver dependable, high-quality solutions to their clients promptly.

Veraqor has a very responsive workflow that delivers fast. It also helps customers by conducting meetings with them and answering queries in asynchronous sessions.

Veraqor assists clients with design, development, support, and management. This company aims to aid its customers in going to market quicker and get their leg up on their competition.

3. Coastal Cloud

Coastal Cloud is one of today's leading IT management service providers. Its headquarters is in Palm Coast, Florida. Since Coastal Cloud's establishment in 2012, it has revitalized the technology consulting industry model in the United States. Coastal Cloud is a prize-winning Salesforce Platinum Partner. On the Salesforce AppExchange, this IT service provider has received a client satisfaction rating of 4.9 out of 5.

The advantages of selecting Coastal Cloud's services include the following:

a. Trusted IT industry expert

Coastal Cloud's IT team has served over 1,200 customers. It has completed more than 5,600 projects as of this time. Moreover, Coastal Cloud has gained its satisfied clients' trust for its expert consulting capability in the cloud. This company has marketing, commerce, sales, accounting, and finance proficiencies.

Additionally, customers have trusted Coastal Cloud for its expert consulting capacity in customer success, health and government cloud, and integration and data services, among many others.

b. High-quality IT solutions

Coastal Cloud's service line includes information technology, consulting, cloud computing, and cloud management. Its massive professional team of more than 470 experts holds 57,000 Trailhead Badges and over 1,700 Salesforce certifications.

Even with Coastal Cloud's considerable growth, 70% of its work hails from its repeat transactions with its contented customers.

Coastal Cloud delivers its solutions 100% onshore across its employee network. Many of this company's workers are based at its delivery centers in Florida, Colorado, Kentucky, and Washington D.C.

4. Deft

Deft is a managed IT service company based in Chicago, Illinois. It has been in business since 2000. For more than two decades, this company has worked with intricate IT infrastructures for Fortune 500 and small and medium business organizations.

Deft also has data centers worldwide and adds new locations annually. This firm aids its clients in bringing their information technology vision to life. It stays by its customers' side from ideation through implementation. As one of the best managed IT service providers, Deft has received much positive feedback and high ratings from satisfied clients due to the following advantages it delivers:

a. Multiple IT specializations

Deft offers more than just IT managed services. It also provides colocation solutions and IT strategy consulting.

Defts' customers can avail of this firm's system integrator and cloud consulting offerings. The company's other service lines include DDoS mitigation and cloud and network connectivity. Deft provides disaster recovery services, too.

Additionally, customers can find assistance when it comes to data center migrations and managed VMware clouds.

b. IT specialist team

Deft employs technology professionals who specialize in every IT field. This company hoards experts in every specialty. Thus, its professionals can concentrate and become skilled in many divisions of the information technology industry.

Deft's IT experts are always available to discuss projects with their customers. They are friendly technology professionals on speed dial. Furthermore, its IT experts guarantee to make their customers' IT infrastructure as simple as possible yet as powerful as needed.

Among Deft's notable clients are DePaul University, Ars Technica, Northeastern Illinois University, Leapfrog, and ABN AMRO. Moreover, firms such as Cars.com, Merrill LLP, Metra, Vizient, and Fanatics.com are among Deft's key customers.

5. Right Networks

Right Networks is a provider of managed IT solutions. This company, which is among the best to manage IT services for its clients, is located in Hudson, New Hampshire. Right Networks has been in business since 2002. Clients choosing this IT service provider will benefit from the following advantages:

a. Many customizable IT solutions

Right Networks supports more than 2,500 tax, accounting, and business-related applications. As one of the top managed IT service providers, it enables its customers to choose the solution that best fits their companies. Furthermore, Right Networks assures its clients that it handles all security patches and software updates well.

b. Dedicated professional team

Right Networks assigns a group of IT specialists to keep customers' systems scalable, secure, and available. Thus, business organizations can concentrate on important matters for their client's benefit.

c. Unmatched customer support

A dedicated Client Success Manager helms Right Networks' customer service team. The company's United States-based technical specialists are available around the clock.

Right Networks guarantees world-class support and guidance. This provider of IT management services combines these advantages with best-in-class productivity tools, data sharing and collaboration, and accounting technology.

Hence, Right Networks' clients, which include small businesses and accounting companies, can become more profitable and productive in their operations.

ReReady, Veraqor, Coastal Cloud, Deft, and Right Networks lead in the IT service management sector. Clients recommend these top five IT management services specialists.

As the leading United States-based providers of managed IT services, these companies continue to receive high customer ratings, thanks to their proven industry expertise and offering of top-quality services.