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Why Better API Security Could Have Prevented the Gainsight Breach

Why Better API Security Could Have Prevented the Gainsight Breach

In November 2025, Salesforce confirmed a major security incident involving applications published by customer success platform Gainsight. In response, Salesforce had to revoke all active and refresh tokens tied to Gainsight apps and temporarily disable the integrations from its AppExchange marketplace.

by Carl Williams

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